Focal Point
[CASE-OPENED] Admin Console issue in 7.6.10 Upgrade

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June 18, 2010, 04:48 AM
Mathavi
[CASE-OPENED] Admin Console issue in 7.6.10 Upgrade
Hi,

We upgraded from WebFOCUS 7.6.4 to 7.6.10
We see 2 Issues in WebFOCUS admin console page.

WebFOCUS Server Info does not reflect the new version in webfocus admin console page. It still shows 7.6.4.
In Server webconsole the version is updated to 7.6.10

Other issue is the redirection setting in admin console page. It throws 404 error - "wfconsolemimipage.jsp is missing".
But the jsp file is present in the folder.

Any help would be appreciated.


Thanks,
Mathavi.

This message has been edited. Last edited by: Kerry,
June 18, 2010, 10:46 AM
GinnyJakes
For installation issues, your best best is to open a case with IBI.


Ginny
---------------------------------
Prod: WF 7.7.01 Dev: WF 7.6.9-11
Admin, MRE,self-service; adapters: Teradata, DB2, Oracle, SQL Server, Essbase, ESRI, FlexEnable, Google
June 20, 2010, 05:48 PM
Waz
What did you upgrade ?

The WF server and the WF Client ?


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

June 21, 2010, 05:02 AM
Mathavi
Upgraded both Server and client.


-Mathavi
June 21, 2010, 09:06 AM
srattans
We had issues too upgrading to 7.6.10. It turned out that the first issue was the deployment of the war file which was resolved by opening a case with IBI. We had other issues as well and in the end after many hours of streaming sessions with IBI, we eventually had to do a complete re-install and reconfigure our setup and copy over our reports and we moved to 7.6.11. The upgrade path just didn't work for us, we had to do a complete re-install. We also had issues with the console recognizing some of their new .jsp files.

They even had a copy of our entire environment to trouble shoot why the upgrade didn't work for us and so far they can't figure out what happened with us.

So your best bet as Ginny said is to open a case with IBI.


Shantie.


________________________________________________________________________
WebFOCUS 7.7.03 | Client and Reporting Server OS: Linux Redhat | Client: Apache/Tomcat
Adapters: Oracle | Security: DBMS Security with password passthru
MRE Authentication: WFRS | Local: Developer Studio 7.7.03, MRE, Windows 7
Output: Excel, PDF, HTML
June 21, 2010, 05:28 PM
Waz
I do agree with Shantie and Ginny, but you could also check the war file in the application server, I assume to be Tomcat. You could verify its is the 7.6.10 version, and you could also reload it, to be sure.


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

June 22, 2010, 11:24 AM
Mathavi
Thanks for sharing.
We are opening a case with IBI on this issue.

Shantie,
Can you please tell which war file you are referring ?

Thanks,
Mathavi.
June 22, 2010, 06:32 PM
Waz
That would be the WebFOCUS war file.


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!