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[CLOSED] Report Caster scheduled job run with no log and notification email
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Sophie
Silver Member
posted
Hi,

Is there any reason for Report Caster job run with no log or email notification?

I have check our Mailhost and Notify Mailhost and they are the same.

Any where else to check?

Thanks

This message has been edited. Last edited by: Kerry,


WebFOCUS 5.2 upgrading to the latest version at the moment.
UNIX
HTML
 
Posts: 35 | Registered: September 16, 2009Report This Post
GinnyJakes
Expert
posted Hide Post
What kind of data base are you using for your repository, FOCUS dbs or relational. If the latter, go to the check log section of the RC client, go to the System entry, then run the log for schedule SYSP0000. Check to see the last time the log purge ran.

If a FOCUS db, check to make sure they are not full.

I hope that gives you a start. Post your progress so that we can further assist you.


Ginny
---------------------------------
Prod: WF 7.7.01 Dev: WF 7.6.9-11
Admin, MRE,self-service; adapters: Teradata, DB2, Oracle, SQL Server, Essbase, ESRI, FlexEnable, Google
 
Posts: 2723 | Location: Ann Arbor, MI | Registered: April 05, 2006Report This Post
Sophie
Silver Member
posted Hide Post
Thanks for the suggestions. However, as I am quite new to how it all setup, where and how do I check what you are suggested?
For example, where is the System entry? and how do I run the log for schedule SYSP0000?

Thanks


WebFOCUS 5.2 upgrading to the latest version at the moment.
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HTML
 
Posts: 35 | Registered: September 16, 2009Report This Post
GinnyJakes
Expert
posted Hide Post
Are you the WF admin? If not, you should contact the WF admin. Also please answer why kind of repository you have, FOCUS DB or relational tables. That answer will color our answers.

Fron the home page of the Report Caster client, click on Schedule Log. Click on 'system' in the left pane. In the right pane, right-click schedule SYSP0000 and select Open. From there, start with 'Last Executed' and if that doesn't give you any clues, use the calendar on that wizard to select more days to view.

Now if your RC repository is a FOCUS DB, this exercise will not help you as the autopurge doesn't work for that. Rather than write anymore at this point, get us the answer on the repository type and if relational what you see when you look at the auto log purge log.


Ginny
---------------------------------
Prod: WF 7.7.01 Dev: WF 7.6.9-11
Admin, MRE,self-service; adapters: Teradata, DB2, Oracle, SQL Server, Essbase, ESRI, FlexEnable, Google
 
Posts: 2723 | Location: Ann Arbor, MI | Registered: April 05, 2006Report This Post
Sophie
Silver Member
posted Hide Post
Thanks for your reply.

We are using Oracle database.

Yes, I am the WF Admin but with no 'proper' training... I just pick thing up along the way.

Cheers


WebFOCUS 5.2 upgrading to the latest version at the moment.
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Posts: 35 | Registered: September 16, 2009Report This Post
Sophie
Silver Member
posted Hide Post
Hi, Sorry I can't find the schedule SYSPOOOO as mentioned and our Report Caster Client does not have the options as described.

We are on WF5.2 with UNIX operating system if that help

Thanks


WebFOCUS 5.2 upgrading to the latest version at the moment.
UNIX
HTML
 
Posts: 35 | Registered: September 16, 2009Report This Post
GinnyJakes
Expert
posted Hide Post
Sorry, then, I can't help you. I haven't worked with 5.2 in over 4 years and just can't remember.

Talk to your DBA's to see if your Oracle tables for BOTLOG and BOTLOG2 are full and/or generating errors of any sort.

If you still have manuals for 5.2, check the rcadmin one for how to purge the log. I found a 5.3 one and there is no SYSP0000 job. Sorry, I wasn't paying attention to your release.

If none of that helps, you'll need to open a case.


Ginny
---------------------------------
Prod: WF 7.7.01 Dev: WF 7.6.9-11
Admin, MRE,self-service; adapters: Teradata, DB2, Oracle, SQL Server, Essbase, ESRI, FlexEnable, Google
 
Posts: 2723 | Location: Ann Arbor, MI | Registered: April 05, 2006Report This Post
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