Jess,
As I mentioned before, that is exactly where these files should be. In a single tier environment, this location happens to be exactly the same as the app folder location.
C:\ibi\apps\common is the "common" app folder physical location for the reporting server and also the "common" approot folder physical location for the web server.
Somehow, because of a difference in configuration, your reporting server app folder is not in the same physical location as the web server approot folder.
As per your profile, it appears that you're on a windows platform, so no Linux/Unix complications...
Do you have access to the physical server? Can you use Windows Explorer and navigate to the physical location of the "common" folder, perhaps by mapping a network drive?
Since your code is in MRE, the only files in the "common" app folder might be metadata files (acx, mas) or fexes that are called via -MRNOEDIT -INCLUDE.
All css, js and image files will be in the "common" web applications folder. Perhaps you'll find static html files (ones that do not have any WebFOCUS embedded in them).
My edaserve.cfg (reporting server) specifies: "approot = D:\ibi\apps".
My Client Admin Console (web server) specifies: "approot: D:/ibi/apps".
Even though they specify the same location, these are two different physical (or virtual) machines.
Here's something you may be able to verify. Navigate to your Client Console:
http://web-server-name/ibi_app.../webfocusconsole.jsp and login.
Click on "Reporting Servers" in the left-hand menu.
Click on "Remote Services".
One or more servers should be listed. The default is EDASERVE. Click on the appropriate radio button, then click the Modify button.
The HOST field names the reporting server, either by machine name or IP address. If this does not match the web server name or IP address, then you have a multi-tier environment where the reporting server and web server are on different machines.
If the names/IP addresses are the same (same physical machine), verify the APPROOT of both the reporting server and the web server - they are most likely different.
Disclaimer: The terminology I use is from a Developer's point of view, a WebFOCUS Administrator may find the terminology juvenile.Francis
Give me code, or give me retirement. In FOCUS since 1991
Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server