How do I save Excel report?

I am opening a public view in a browser launched inside a VB application. The public view offers a launch page for a set of reports that gives users the options to view report in either Excel 2K or PDF.

I use an ASP page to extract the windows credentials and use that as the MRE login.

The reports are displayed in the same browser window. (I tried the separate browser window option but the cookie is lost and I get a MRE login prompt again in the new window)

On my desktop I am able to launch the displayed report in a separate window, by clicking on the "Maximize Contents" icon. I am then able to save or print the report.

However when I launch the VB application and subsequently the report from a terminal server the "Maximize Contents" works only the first time. Subsequently, for any report, it gives me an "access denied" error.

Could anyone help resolve this issue?

Alternatively is there a way that I can have the excel or pdf menu available to the user in the embedded object?

WebFOCUS 5.3.3, Win 2000, IIS

Posts: 18 | Location: Baltimore | Registered: September 29, 2005

Kerry

Expert

posted

Hide Post

Hi Balram,

Has this issue been resolved on your side? If not, I would strongly suggest you to open a case with Information Builders' Customer Support Services for assistance. It may be easier to do a streaming session with you to see exactly what you are doing here and better understand the problem.

To open a case, you may either call at 1-800-736-6130, or access the online system InfoResponse. Here is a list of information to be ready when you call: http://techsupport.ibi.com/before_you_call.jsp.

Hope this helps.

Cheers,

Kerry

Kerry Zhan
Focal Point Moderator
Information Builders, Inc.

Posts: 1948 | Location: New York | Registered: November 16, 2004

Please Wait. Your request is being processed...