Focal Point
[CLOSED] Infoassist splash page has grayed out options

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https://forums.informationbuilders.com/eve/forums/a/tpc/f/7971057331/m/7277054526

October 24, 2012, 06:33 AM
Darryl_uk
[CLOSED] Infoassist splash page has grayed out options
Hi,

Our infoassist splash page has the 'build a report, 'build a chart' and 'close application' available. The other options (such as 'change default options') are grayed out. Can anyone guide me on how to ungray this? In the Administration Console Infoassist Properties I have ticked 'allow user override' next to splash screen and cleared the cache.

Many thanks

This message has been edited. Last edited by: Kerry,


7.7.05 Windows.
October 29, 2012, 12:42 PM
<MLerner>
Darryl,
How are you launching InfoAssist. Are you using the personal edition that you launch via URL at http://host/ibi_apps/myia or are you in Dashboard. If in Dashboard are you launching it from a Reporting Object?

Regards,
Matthew
October 30, 2012, 04:07 AM
Darryl_uk
Hi Matthew,

Many thanks for the reply

Launching InfoAssist via a Reporting Object in dashboard.

This message has been edited. Last edited by: Darryl_uk,


7.7.05 Windows.
November 16, 2012, 01:54 PM
<MLerner>
That is the expected behavior. Those options are ony available when launching IA in full.

Do you ever allow user's to do that? What other option are you trying to have them access?