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MRE errors
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Lloyd
Platinum Member
posted
anybody know what would cause the two following errors to occur? This happens when i try to login to MRE. It let's me login but the domain tree displays this error:

quote:

Error Number 19301
Severity Error
Description Access denied. Your Managed Reporting session has expired.
Generator Class ibi.worp.cgi.WORP_CGICommunicator


Possible causes ibi.mrcgi.IBICGIErrorException: text/html


Actions Please logoff then login to restart your session. If the problem persists please contact your administrator

and the main windows displays:
quote:

Error Number 19402
Severity Error
Description Illegal request attempt.
Generator Class ibi.worp.WORP_RM


Possible causes Your session has expired or been invalidated. Before attempting to execute any requests you must acquire a users session.


Actions Contact your administrator.

this was working fine, then last friday it started acting wierd. Works ffine for others users, even when on my machine.

any one have an Idea? I didn't find anything of help in the knowledge base.
 
Posts: 157 | Location: Secaucus, NJ | Registered: May 21, 2004Report This Post
dhagen
Virtuoso
posted Hide Post
A possible reason:

This error is usually caused by the Managed Reporting (MR) session expiring, or if a domain does not exist for the user logging into the BI Dashboard.

In this case there were no domains allocated for BI Dashboard thus resulting in the 19301 error.

Verifying the correct MR domains exist and recycling the Web server and Application Server should resolved this issue.

There is also a suggestion to reload the webfocus web app.

Hope this helps
 
Posts: 1102 | Location: Toronto, Ontario | Registered: May 26, 2004Report This Post
Lloyd
Platinum Member
posted Hide Post
Yeah, I got that from the knowledge base as well. Thing is we recycled the WEB server and APP server and I am still not able to get into MRE correctly.

Everything was fine until last friday about 3:00, then whammo....and I far as I can tell I am the only one affected. None of my users have this problem (or none have rported it), and I can sign on as an alternate user with no problem.


Anyone?
 
Posts: 157 | Location: Secaucus, NJ | Registered: May 21, 2004Report This Post
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