For the past year we've had a relatively small audience so all of our initial dashboards were published as public views. We are now moving into more specialized group and custom MRE views and I've noticed that I'm repeatedly prompted to login to Managed Reporting even inside of a single session.

If I login to my custom personal dashboard view, why am I again prompted to login when I initiate the MRE applet or try to access a group view.

Upon login I'm thrown to the 19208 error, so the server obviously recognizes that I'm already logged in.

Hi you will have to provide more details as to what the security is for MRE and for the server before we can assist.

Shealy,

Try this;

 
Bypassing Message 19208 (<username> is currently logged into Dashboard)

When a user closes the browser that Dashboard is running in without logging off, the next
time they login into Dashboard they receive message 19208. This message states that
they are still logged into the Dashboard and must cancel their current session in order to
log in at the current time.

You can bypass this message using the WORP_MultiSignonErrorByPass.jsp.

Procedure: How to Bypass Message 19208

1. Open /worp/conf/bid-config.xml using a text editor.

2. Search for the existing error-redirect for message #19208.
<error-redirect error-context="19208">
<context-redirect url="&ERROR;" hrefs-per-row="5">
<href src="&INVALIDATE_SESSION;" text="invalidateHREFTextShort" loc
<href src="&MPV;" text="mpvHREFTextShort" context-asset="true" loca
<href src="&GBV;" text="gbvHREFTextShort" context-asset="true" loca
<href src="&LOGIN;" text="loginHREFTextShort" context-asset="true"
<href src="&INDEX;" text="indexHREFTextShort" context-asset="true"
</context-redirect>
</error-redirect>

3. Change it to the following:
<error-redirect error-context="19208">
<context-redirect url="/worp/jsp/WORP_MultiSignonErrorByPass.jsp"/>
</error-redirect>

4. Close and save bid-config.xml.

 

Kevin