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LeonW
Member
posted
We recently did a OS upgrade and re-loaded our existing WF version. The problem is now when Im working on Appstudio and trying to open or run reports, I keep getting the below. It is as if I am being signed out all the time. I then have to first save the procedure which seems to sign me in again, and then run the report. I have tried to chnage my enviroment settings on Connection time-out + Login timeout from 1 to 28800, and still getting the same thing. After some time (maybe 15 mins) of not using App-studio, it gives me the same page to log-onto my portal in the internal viewer screen.

Any ideas of how I can fix this anyone ?

 <?xml version="1.0" encoding="UTF-8"?>
<ibfsrpc subreturncode="0" subsystem="SSYS" returncode="90000" returndesc="TIMEOUT" name="timeout"/>

This message has been edited. Last edited by: FP Mod Chuck,


WebFOCUS 8105 - APPSTUDIO,
Windows, All Outputs
 
Posts: 10 | Location: United Kingdom | Registered: March 20, 2015Report This Post
MartinY
Virtuoso
posted Hide Post
quote:
I keep getting the below

? which below ?


WF versions : Prod 8.2.04M gen 33, Dev 8.2.04M gen 33, OS : Windows, DB : MSSQL, Outputs : HTML, Excel, PDF
In Focus since 2007
 
Posts: 2409 | Location: Montreal Area, Qc, CA | Registered: September 25, 2013Report This Post
LeonW
Member
posted Hide Post
This is the error message 

 <?xml version="1.0" encoding="UTF-8"?>
<ibfsrpc subreturncode="0" subsystem="SSYS" returncode="90000" returndesc="TIMEOUT" name="timeout"/>


WebFOCUS 8105 - APPSTUDIO,
Windows, All Outputs
 
Posts: 10 | Location: United Kingdom | Registered: March 20, 2015Report This Post
FP Mod Chuck
Virtuoso
posted Hide Post
Leon

If you haven't already you need to open a case with techsupport. I researched this error and have not run across anything to suggest. They will want you to run Fiddler traces to see what is happening with your session ID's.


Thank you for using Focal Point!

Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats
 
Posts: 2127 | Location: Customer Support | Registered: April 12, 2005Report This Post
ebrophy
Member
posted Hide Post
For us, we were having this issue a lot until we upgraded to 8204M. The cause was user session not getting cleared. If you go to Admin Console > Diagnostics > Session Monitor, you will be able to see all of the sessions. The only way to clear them is to restart TomCat.


WebFocus 8204M
Windows, All Outputs
 
Posts: 1 | Registered: December 23, 2013Report This Post
Hallway
Master
posted Hide Post
Try changing your Ping Interval (minutes) to 1 minute in the AppStudio Options under General


Hallway

 
Prod: 8202M1
Test: 8202M4
Repository:
 
OS:
 
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Posts: 608 | Location: Salt Lake City, UT, USA | Registered: November 18, 2015Report This Post
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