This should be simple but I can't seem to get the correct format.

I have an HTML launch page in Managed Reporting. It has hyperlinks to "help" documents saved on the webfocus server.

The URL we are using is "https:\\budgetplanning.xxxx.com\ibi\WebFOCUS76\basedir\budgetre\app\Introduction to WebFocus.pdf"

We are receiving ERROR 404.

This message has been edited. Last edited by: Kerry,

How is the URL formated in the HTML page ?

Sounds like the spaces in the name are causing the issue.

You could try changing the spaces to %20, or escape the string with javascript.

Looks like it is supplying the %20

HTTP Status 404 - /ibi/WebFOCUS76/basedir/budgetre/app/WebFOCUS%20Instructions%20Manual.pdf

type Status report
message /ibi/WebFOCUS76/basedir/budgetre/app/WebFOCUS%20Instructions%20Manual.pdf
description The requested resource (/ibi/WebFOCUS76/basedir/budgetre/app/WebFOCUS%20Instructions%20Manual.pdf) is not available.

Is the directory structure available via the webserver ?

if you type in the URL "https://budgetplanning.xxxx.com/ibi", what does it return.

If you want to return a PDF document from MRE, and you cannot get to it via a web alias, then you will need to call it from MRE. The example below assumes the PDF document has been imported into MRE, and not just stored there.

e.g.

https://budgetplanning.xxxx.com/ibi_apps/WFServlet?IBIMR_action=MR_RUN_FEX&IBIMR_sub_action=MR_OTHER_SECTION&IBIMR_fex=app%2fWebFOCUS%20Instructions%20Manual.pdf&IBIMR_domain={domain}&IBIMR_Random={random number}&