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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CLOSED]How to set blackout dates in RC?

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[CLOSED]How to set blackout dates in RC?
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Marikaki
Gold member
posted
Dear FP,

I have 2 problem with blackout dates.
1.
My developpment and my production environement are used to be identicals. In production I have all domains names duplicated: the internal name and the folder name. What does not exist in DEV. Please tell me if i should open a case at tech-support.

2.
I've read the blackout date help included in RC but what I get is not what I've entered! I explain. I selected my own user, then below the blackout dates I selected a domain. Then I flip the calendar from January to October 2012. Clicking on the 1st, just beside it shows January 19th (group-yellow)!!!!
Why????
Then I saved and I got the error:
0.BlackoutDate.date, error code :BDM0003!!!

Can you provide me any help on this issue?

Thks.

This message has been edited. Last edited by: Marikaki,


Marikaki

WF 7.7.03m, MRE, BI Dashboard, DevStudio, Report Caster, Windows 7, I.E. 8/9, Apache Tomcat 6.0, Derby Output formats: Excel2K, PDF, HTML, AHTML

 
Posts: 96 | Location: Montreal, Quebec, Canada | Registered: January 20, 2010Report This Post
Kerry
Expert
posted Hide Post
Hi Marikaki,

From our technicals: This sounds like a known problem in 7.7.03 being worked on by programming. Please open a case with Customer Support Services to verify and this way you will get notified when it is fixed. The phone number is 1-800-736-6130, or access online at InfoResponse.

Cheers,

Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.
 
Posts: 1948 | Location: New York | Registered: November 16, 2004Report This Post
Marikaki
Gold member
posted Hide Post
Thank you Kerry.


Marikaki

WF 7.7.03m, MRE, BI Dashboard, DevStudio, Report Caster, Windows 7, I.E. 8/9, Apache Tomcat 6.0, Derby Output formats: Excel2K, PDF, HTML, AHTML

 
Posts: 96 | Location: Montreal, Quebec, Canada | Registered: January 20, 2010Report This Post
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