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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CLOSED] Pop-up info box not showing on iPad, Firefox and Safari

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[CLOSED] Pop-up info box not showing on iPad, Firefox and Safari
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Hi all,

I have created pop-up info bubbles off of map points on a Google Map. I'm using Google's API v. 2.

The information shows up on IE8 and IE9 on a PC, but fails on everything else it seems:

Doesn't work on Chrome or FF 14.0.1 on PC.
Doesn't work on iPad, FF 14.0.1 or Safari 5.1.5 on Mac.

Is it just a browser incompatibility/non-support thing?

Any insight is very much appreciated.

Thank you,
Kim

This message has been edited. Last edited by: Kerry,


WebFOCUS 7.702
Linux 64-Bit
Windows, All Outputs
 
Posts: 17 | Registered: March 25, 2011Report This Post
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Take a look at the Web Browser Support for WebFOCUS document.

WebFOCUS version 7.7.02 is certified to work with Firefox v3.6, Safari v4.0.5, iOS v4.3... The world has moved on since these versions.

I recently discovered a bug when running an HTML Composer page in Firefox, Chrome or Safari. But since I had Firefox 12, Tech Support wasn't keen on looking into the problem so I downloaded Firefox v3.6.10 (in Windows, I found I could have two versions of Firefox) and, of course, found the same bug.

The very simple bug: in Managed Reporting, including a CSS or JS file through the point-and-click method of HTML Composer puts the file in the "Other" folder of the domain. This location can be found when the page launches in IE, but cannot in Firefox, Chrome, Safari, etc. The workaround is to put the CSS and JS in an app folder of the web server (the Web Applications area of Dev Studio), and hand-code the link to the file. In my opinion, this is where JS and CSS files belong anyway. This also occurs if you use an image as a background to a button.

The problem you're having may be related to this issue.


Francis


Give me code, or give me retirement. In FOCUS since 1991

Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server
 
Posts: 10577 | Location: Toronto, Ontario, Canada | Registered: April 27, 2005Report This Post
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