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As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.

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HTTP 500 error
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Tom Walker
Member
posted
We are running WebFocus 5.26 NT with Tomcat, and our MRE OLAP reports were getting an HTTP 500 error on large reports. The exact error message is:

"An HTTP 500 error has been returned when attempting to communicate with the WebFOCUS web components. ..."

Tech support determined that the problem was with the java heap size. For those who are interested, here is the solution:

To set the registry settings properly on increasing the heap size, please follow the instructions below:

1. Go to your <TOMCAT_HOME>\bin directory
2. Double click on tomcat5w.exe
3. In the dialog box, Click on the Java Tab
4. Under Java Options, add -Xms256m on one line and -Xmx512m on a new line 5. Add the necessary value to the Thread Stack Size (in KB)
 
Posts: 26 | Location: Mercy College | Registered: May 06, 2003Report This Post
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