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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [Sharing] Excel Report Output timing out (disappearing)

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[Sharing] Excel Report Output timing out (disappearing)
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McBob
Member
posted
Hi,

We have the following scenario we would like to address... a user runs a papameterized report
and selects EXCEL output. The report runs successfully and the user is presented
with the "File Download" dialog box to OPEN, SAVE or CANCEL. If the user OPENs
immediately they are presented with the Excel formatted report(all is good). If
the user for some reason or the other gets distracted etc. and does not OPEN the
report immediately and a span of two minutes or greater passes the report does
not open(no data is presented) and the report evaporates into thin air.

Question: Is there a setting or something where we can extend this time to allow
the report to be available for a span greater than two minutes?????

Thanks in advance,

-Bob


WebFocus 7.6.11; Windows 2008; HTML,PDF, Excel.
 
Posts: 2 | Location: Bronx, NY | Registered: May 02, 2006Report This Post
Waz
Expert
posted Hide Post
Reports that are returned to the browser are stored in the webfocus##/temp directory.

My guess is that a process is cleaning up the directory.

Have a look in the WebFOCUS Administration Console, under Configuration/Client Settings/General for _TempFileTimeout.

Ours is set to 900 seconds. I think its the default.

This may be it.


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

 
Posts: 6347 | Location: 33°49'23.0"S, 151°11'41.0"E | Registered: October 31, 2006Report This Post
McBob
Member
posted Hide Post
Hi Waz,

Thanks for the response, we do have the _TempFileTimeout set at 900 and I also checked the Expire_Reports setting and this is set at 300. I'll keep searching.

Thanks again.

-Bob


WebFocus 7.6.11; Windows 2008; HTML,PDF, Excel.
 
Posts: 2 | Location: Bronx, NY | Registered: May 02, 2006Report This Post
Waz
Expert
posted Hide Post
Bob, have you checked that the file had been removed in the webfocusxx/temp directory ?


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

 
Posts: 6347 | Location: 33°49'23.0"S, 151°11'41.0"E | Registered: October 31, 2006Report This Post
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