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Case History
Case ID: 170518074
Summary: Doc En : WF8201M : security : File layout for 8.2 import users new feature questions
Case Information
Internal Only information appears with a red background.
Account Information
Customer: Hall, David
Title: Project leader
Company: Information Builders Inc
Mobile:
Contact Method: eMail
Customer Rank:
Site: 9999.10 All-in-One Customer Snapshot
Site Company: Information Builders Inc
Address: 2 Penn Plaza New York NY United States 10121-2898
Phone: (212) 330-1775
Email: david_hall@ibi.com
Customer Label:
Case Information
Case Owner: Teatro, Renee
Opened: May 18, 2017
Current Update: March 26, 2019
Status: Closed/Fixed by Programming
Product Group: Client (Architecture/Config)
Major Release: 82
OS Platform: Windows
Initial Group: Premium
Group: Premium
Severity: 3 - Application Issue
Product Area: Client Security
Product Version: 8201M
Site Maintenance
Site OS: ALL
Installed: January 1, 1991
Maintenance: Active Standard
OS Name: Multi-platform - for channels and subs
Renewal Date: December 31, 2999
Project Status
MED Project:
BI Issue: TCM-3509
iWay Issue:
Research Notes
Explanation
WebFOCUS Security I am working with several users who are asking questions about the new 8.2 feature to upload users. The 8.2 new features document states: New Users Bulk Load You can now import a .csv file to create new WebFOCUS users in bulk. This can be quicker and more efficient than individually creating multiple users with the New User dialog box from the Security Center. 170518074_1.png This opens the Import Users dialog box, where you can browse to locate the.csv file containing multiple users. 82snf.pdf attached. An example of the csv file is provided in the retail_Samles CM package Note the following: 170518074_2.png The contents look like: 170518074_3.png The security and admin manual has the layout as follows (page 317) The import file must contain the following columns: user name, password, description, email address, user status, and groups, The questions I have are the following: 1) Are the fields all necessary (for example if you do not want to put in a password, do you leave it blank or with two commas) It appears the password is plain text. Would an encrypted password from the UOA_Users table work? This example of 7 users has two groups on one line 2) Are there any rules like one user per line, Or can one have one line for each group So could you enter a list of users in one group then later include users for another group. Will the repeated users be overwritten or will the 2nd group just be added. This information is lacking in the new features guide 3) Are users the only thing that are added. If there is a group membership to a group that does not yet exist, does the group get create, or is it just passed over
Reproduction
IRNing per Product Division (BMN) and ASM (DRH) comments below: ASM (DRH) talked to the Product Division (BMN) He thinks there needs to be a JIRA to note that the document information on the layout is missing. It is not found anywhere. He was not aware of that.
Workaround
na
Case Notes
By: Hall, David
Severity: 3 - Application Issue
Type: General Comments
Date: Thursday, May 18 2017
Status: Open / Unassigned
Published: Y
Time: 04:22 PM
Support Group: Premium
I am working with several users who are asking questions about the new 8.2 feature to upload users
the 8.2 new features document states:
This is also available in the PDF.
An example of the csv file is provided in the retail_Samles CM package
Note the following:
The contents look like:
I have uploaded a copy of the file to this case.
The security and admin manual has the layout as follows (page 317)
The import file must contain the following columns: user name, password, description, email address, user status, and groups,
The questions I have are the following:
Are the fields all necessary (for example if you do not want to put in a password, do you leave it blank or with two commas)
It appears the password is plain text. Would an encrypted password from the UOA_Users table work?
This example of 7 users has two groups on one line
Are there any rules like one user per line,
Or can one have one line for each group
So could you enter a list of users in one group
then later include users for another group. Will the repeated users be overwritten or will the 2nd group just be added.
This information is lacking in the new features guide
Are users the only thing that are added. If there is a group membership to a group that does not yet exist, does the group get create, or is it just passed over
By: Muller, Fred
Severity: 3 - Application Issue
Type: General Comments
Date: Thursday, May 18 2017
Status: Research / General Research Required
Published: N
Time: 04:56 PM
Support Group: Premium
Pulling into my queue.
By: Muller, Fred
Severity: 3 - Application Issue
Type: General Comments
Date: Thursday, May 18 2017
Status: Research / General Research Required
Published: N
Time: 05:17 PM
Support Group: Premium
INTERNAL: Email sent to the Product Division (BMN).
By: Muller, Fred
Severity: 3 - Application Issue
Type: General Comments
Date: Wednesday, May 24 2017
Status: Research / General Research Required
Published: Y
Time: 03:04 PM
Support Group: Premium
Update:
Hi David,
Below are the Product Division responses:
1) Are the fields all necessary (for example if you do not want to put in a password, do you leave it blank or with two
commas)
It appears the password is plain text. Would an encrypted password from the UOA_Users table work?
This example of 7 users has two groups on one line
Response:
Not sure what they are asking. The password in this file is clear text, that is true.
When inserted in to the DB, it is hashed.
If you are using External Authentication, the password does not matter, and yes
you can put in a blank.
2) Are there any rules like one user per line,
Or can one have one line for each group
So could you enter a list of users in one group
then later include users for another group. Will the repeated users be overwritten or will the 2nd group just be added.
This information is lacking in the new features guide
Response:
Need to read the entire feature, page 317 of attached.
3) Are users the only thing that are added. If there is a group membership to a group that does not yet exist,
does the group get create, or is it just passed over
Response:
This one is for you to try to see what happens if the group does not exist.
Please let me know.
Thanks, Fred.
Status:
RR
By: Hall, David
Severity: 3 - Application Issue
Type: General Comments
Date: Wednesday, May 24 2017
Status: Research / General Research Required
Published: Y
Time: 04:38 PM
Support Group: Premium
Was there supposed to be an uploaded file
Page 317 of what manual?
THe security manual?
By: Muller, Fred
Severity: 3 - Application Issue
Type: General Comments
Date: Wednesday, May 24 2017
Status: Research / General Research Required
Published: Y
Time: 07:19 PM
Support Group: Premium
Attached.
By: Muller, Fred
Severity: 3 - Application Issue
Type: General Comments
Date: Tuesday, May 30 2017
Status: Research / General Research Required
Published: N
Time: 06:08 PM
Support Group: Premium
Update:
See comments below.
Status:
RR
By: Muller, Fred
Severity: 3 - Application Issue
Type: General Comments
Date: Friday, June 2 2017
Status: Research / General Research Required
Published: N
Time: 06:58 PM
Support Group: Premium
Update:
See comments below.
Status:
RR
By: Muller, Fred
Severity: 3 - Application Issue
Type: General Comments
Date: Thursday, June 8 2017
Status: Customer Researching / Customer to Test
Published: N
Time: 02:38 PM
Support Group: Premium
Update:
See comments below.
Status:
CT
By: Muller, Fred
Severity: 3 - Application Issue
Type: General Comments
Date: Thursday, June 15 2017
Status: Customer Researching / Customer to Test
Published: Y
Time: 03:29 PM
Support Group: Premium
Update:
Hi David,
I am just following up on this issue. Please let me know if there is
anything else needed or if the case can be closed.
Thanks, Fred.
Status:
CT
By: Hall, David
Severity: 3 - Application Issue
Type: Email
Date: Thursday, June 15 2017
Status: Research / General Research Required
Published: Y
Time: 04:30 PM
Support Group: Premium
cc: "Muller, Fred"
I talked to Ben Naphtali at Summit.
He thinks there needs to be a JIRA to note that the document information on the layout is missing.
It is not found anywhere.
He was not aware of that.
Can we generate a JIRA for a doc enhancement?
David Hall | Premium Account Support Manager| InfoResponse Premium Support Services | Information Builders, Inc.
Office: 212-330-1775 |Mobile 850-445-0141| email: David_Hall@ibi.com | Customer Support Hotline 800.736.6130
By: Muller, Fred
Severity: 3 - Application Issue
Type: General Comments
Date: Thursday, June 15 2017
Status: Research / General Research Required
Published: N
Time: 06:09 PM
Support Group: Premium
IRNing.
By: Service, IR Live
Severity: 3 - Application Issue
Type: N/A
Date: Thursday, June 15 2017
Status: Research / General Research Required
Published: N
Time: 06:14 PM
Support Group: Premium
Hottrack created TCM-3509:
-----------------------------
Summary: Doc En : WF8201M : security : File layout for 8.2 imp=
ort users new feature questions
Key: TCM-3509
URL:
http://bipgjira:8080/browse/TCM-3509 Project: Technical Content Management
Issue Type: Story
Components: Release PDF
Reporter: Muller, Fred
Assignee: Naphtali, Ben
By: Service, IR Live
Severity: 3 - Application Issue
Type: N/A
Date: Thursday, June 15 2017
Status: Research / General Research Required
Published: N
Time: 06:18 PM
Support Group: Premium
Muller, Fred updated TCM-3509:
------------------------------
Attachment: 170518074_1.png
170518074_2.png
170518074_3.png
retail_samples_users.csv
By: Service, IR Live
Severity: 3 - Application Issue
Type: N/A
Date: Friday, June 16 2017
Status: Research / General Research Required
Published: N
Time: 09:59 AM
Support Group: Premium
Naphtali, Ben updated TCM-3509:
-------------------------------
Content Type: Impacts Technical Content (was: Not Yet Identified)
Publish: Yes (was: Not Set)
By: Service, IR Live
Severity: 3 - Application Issue
Type: N/A
Date: Friday, June 16 2017
Status: Research / General Research Required
Published: N
Time: 09:59 AM
Support Group: Premium
Naphtali, Ben updated TCM-3509:
-------------------------------
Content Release Target: 8202
By: Service, IR Live
Severity: 3 - Application Issue
Type: N/A
Date: Friday, June 16 2017
Status: Research / General Research Required
Published: N
Time: 09:59 AM
Support Group: Premium
Naphtali, Ben updated TCM-3509:
-------------------------------
Assignee: Galloway, Robert (was: Naphtali, Ben)
By: Service, IR Live
Severity: 3 - Application Issue
Type: N/A
Date: Friday, June 16 2017
Status: Research / General Research Required
Published: N
Time: 06:28 PM
Support Group: Premium
Galloway, Robert reassigned TCM-3509:
-------------------------------------
Assignee: Naphtali, Ben (was: Galloway, Robert)
By: Service, IR Live
Severity: 3 - Application Issue
Type: N/A
Date: Monday, June 19 2017
Status: Research / General Research Required
Published: N
Time: 10:19 AM
Support Group: Premium
Naphtali, Ben reassigned TCM-3509:
----------------------------------
Assignee: Galloway, Robert (was: Naphtali, Ben)
Confirmed.
By: Service, IR Live
Severity: 3 - Application Issue
Type: N/A
Date: Monday, June 19 2017
Status: Research / General Research Required
Published: N
Time: 01:07 PM
Support Group: Premium
Galloway, Robert updated TCM-3509:
----------------------------------
Labels: SECADMIN (was: )
By: Muller, Fred
Severity: 3 - Application Issue
Type: General Comments
Date: Thursday, June 22 2017
Status: Product Division / In Product Management
Published: N
Time: 11:39 AM
Support Group: Premium
FTPM
By: Service, IR Live
Severity: 3 - Application Issue
Type: N/A
Date: Tuesday, June 27 2017
Status: Product Division / In Product Management
Published: N
Time: 04:42 PM
Support Group: Premium
Galloway, Robert updated TCM-3509:
----------------------------------
Sprint: TCM Release Content Sprint 32
By: Service, IR Live
Severity: 3 - Application Issue
Type: N/A
Date: Tuesday, June 27 2017
Status: Product Division / In Product Management
Published: N
Time: 04:42 PM
Support Group: Premium
Work on TCM-3509 started by Galloway, Robert.
By: Service, IR Live
Severity: 3 - Application Issue
Type: N/A
Date: Tuesday, June 27 2017
Status: Product Division / In Product Management
Published: N
Time: 07:41 PM
Support Group: Premium
Galloway, Robert updated TCM-3509:
----------------------------------
Attachment: TCM-3509_wfsec.pdf
By: Service, IR Live
Severity: 3 - Application Issue
Type: N/A
Date: Tuesday, June 27 2017
Status: Product Division / In Product Management
Published: N
Time: 07:43 PM
Support Group: Premium
Galloway, Robert updated TCM-3509:
----------------------------------
Attachment: TCM-3509_wfsec.pdf
By: Service, IR Live
Severity: 3 - Application Issue
Type: N/A
Date: Tuesday, June 27 2017
Status: Product Division / In Product Management
Published: N
Time: 07:43 PM
Support Group: Premium
Galloway, Robert updated TCM-3509:
----------------------------------
Attachment: (was: TCM-3509_wfsec.pdf)
By: Service, IR Live
Severity: 3 - Application Issue
Type: N/A
Date: Tuesday, June 27 2017
Status: Product Division / In Product Management
Published: N
Time: 07:43 PM
Support Group: Premium
Galloway, Robert reassigned TCM-3509:
-------------------------------------
Assignee: Naphtali, Ben (was: Galloway, Robert)
By: Service, IR Live
Severity: 3 - Application Issue
Type: N/A
Date: Wednesday, June 28 2017
Status: Product Division / In Product Management
Published: N
Time: 11:44 AM
Support Group: Premium
Naphtali, Ben reassigned TCM-3509:
----------------------------------
Assignee: Galloway, Robert (was: Naphtali, Ben)
Page 325 examples have a few issues.
1) the first one, uses a username of testgrp, and an e-mail of testadv@doma=
in.com
This example should be better example
The second example needs to have double quotes around Getting Started Basic=
User
But again, this example can also be improved upon as far as the name and de=
scription.
As an example, but see if you have better ideas.
adv1,pass1,=E2=80=B3Getting Started, Advanced 1=E2=80=B3,adv1@domain.com,AC=
TIVE,Getting_Started/AdvancedUsers
By: Service, IR Live
Severity: 3 - Application Issue
Type: N/A
Date: Friday, June 30 2017
Status: Product Division / In Product Management
Published: N
Time: 01
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