I have a compound report which outputs as a Powerpoint document. When the user opens the document, an error pops up

"Powerpoint found a problem with the content in Report1.pptx. Powerpoint can attempt to repair the presentation. If you trust the source of this presentation, click to Repair"

The above error occurs only when i use our DNS Server name in the WebFOCUS link
https://mytestsite.com/ibi_apps/

Downloading and opening the same Powerpoint report using the actual server name in the WebFOCUS link does not throw any error, and i can see the reports inside
https://abcd001p:8121/ibi_apps/

The issue occurs for PDF version too.

Did i forget to set something?

Thanks in advance

This message has been edited. Last edited by: WF1326,

There are a number of things that could be causing this. Try commenting out everything but one page. See if that runs and then add the next page. Once you determine which page it is you can narrow it down to which report on the page is causing the problem. Painful process but the only way we've been able to work through it.

Does not work with the car file too

ENGINE INT CACHE SET ON
-DEFAULTH &WF_STYLE_UNITS='PIXELS';
-DEFAULTH &WF_STYLE_HEIGHT='405.0';
-DEFAULTH &WF_STYLE_WIDTH='770.0';
-DEFAULTH &WF_TITLE='WebFOCUS Report';
GRAPH FILE car
-* Created by Info Assist for Graph
SUM CAR.BODY.DEALER_COST
BY CAR.COMP.CAR
ON GRAPH PCHOLD FORMAT PPTX
ON GRAPH SET VZERO OFF
ON GRAPH SET HTMLENCODE ON
ON GRAPH SET GRAPHDEFAULT OFF
ON GRAPH SET UNITS &WF_STYLE_UNITS
ON GRAPH SET HAXIS &WF_STYLE_WIDTH
ON GRAPH SET VAXIS &WF_STYLE_HEIGHT
ON GRAPH SET GRMERGE ADVANCED
ON GRAPH SET GRMULTIGRAPH 0
ON GRAPH SET GRLEGEND 0
ON GRAPH SET GRXAXIS 1
ON GRAPH SET LOOKGRAPH VBAR
ON GRAPH SET STYLE *
*GRAPH_SCRIPT
setPieDepth(0);
setPieTilt(0);
setDepthRadius(0);
setCurveFitEquationDisplay(false);
setPlace(true);
*END
INCLUDE=IBFS:/FILE/IBI_HTML_DIR/javaassist/intl/EN/ENIADefault_combine.sty,$
TYPE=REPORT, TITLETEXT=&WF_TITLE.QUOTEDSTRING, $
*GRAPH_SCRIPT
setReportParsingErrors(false);
setSelectionEnableMove(false);
*END
ENDSTYLE
END

The Car file example worked for me on 8.1.04.

No errors in the fex run ?

Waz,

Thank you for trying. We are using WF8105.

My issue is the query downloads and opens the PPT without any issue when i use the servername in my webfocus link
https://abcd001p:8121/ibi_apps/


When i use the DNS name in the link, https://mytestsite.com/ibi_apps/, the file downloads ok. But opening the file, throws an error as mentioned in my original post

Its a long shot, but

Could that have something to do with windows firewall ?

I've seen files to be considered not save because of download from the web.

It may not be. When the output is PDF i get the following error

(FOC3231) CANNOT OPEN AN HTTP CONNECTION (GRAPHSERVURL)
(FOC3251) IMAGE FILE UNREADABLE OR INVALID: IBIIGRPH.SVG (RC=1)

Our application server and reporting server are on two separate machines

That looks like you are returning an SVG file.

Some browsers can read them, but usually you will embeb them in something else like PDF.

All i did is replace below line in my car query previously posted

ON GRAPH PCHOLD FORMAT PPTX
with
ON GRAPH PCHOLD FORMAT PDF

And i get the following error
(FOC3231) CANNOT OPEN AN HTTP CONNECTION (GRAPHSERVURL)
(FOC3251) IMAGE FILE UNREADABLE OR INVALID: IBIIGRPH.SVG (RC=1)

It only happens if any report contains graphs. Tabular/Grid reports have no issue.

Does the chart return by its self ?

We had to set GRAPHSERVURL to "" to get charts to work, may help with you (8.1.04).

Waz,

With GRAPHSERVURL set to '', I was able to get the graph in PDF

PPTX output gives me blank page. Any redirect setting that i have to look into?

I figured it out. I should also have set EXCELSERVURL to '' for the PPTX to work.

Thank you for you help Waz.

This may need silly, but I have "SET EXCELSERVURL = ''" in the fex that produces the PPTX.

Should have refreshed.......