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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED] MR Reports timing out from desktop - ok from Server

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[SOLVED] MR Reports timing out from desktop - ok from Server
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globalwm
Gold member
posted
We have a interesting problem that is causing MR (and IA) Reports to time out around 600 seconds (10 mins). However, when I execute the same FEX from the browser on the Client/Web Server (via RDC session), it doesn't time out.

Here is a example of the FEX from the Reporting Server that we are using to evaluate and test (thru the Portal) :

-*new file
-* pgm to determine how long browser times out
-SET &START = HHMMSS('A8');
-SET &CPUS= &FOCCPU;
-*-RUN
-* 2000 is 33 minutes, it crashes at about 10 min
-*SLEEP 2000
 
-* 600 is 10 min
SLEEP 600
 
APP PATH IBISAMP
TABLE FILE CAR
PRINT CAR
BY COUNTRY
HEADING
"THIS IS A TEST "
-*"START     &START    &CPUS "
-*"END  &END &CPUE" 
END
-RUN
 
-SET &END = HHMMSS('A8');
-SET &CPUE= &FOCCPU;
-TYPE START &START &CPUS
-TYPE END     &END     &CPUE


We have tested this FEX with using 'sleep 1500' and it doesn't time out on the server but 'sleep 600' does timeout on the desktop PC.

Any ideas to things to check?

This message has been edited. Last edited by: globalwm,


8.0.02M, Oracle 11.2 (AIX), Windows 2008R2, HTML, PDF, Excel
 
Posts: 72 | Registered: November 12, 2012Report This Post
Doug
Expert
posted Hide Post
First off, why is it taking 10+ minutes to return your results?

There is, I think, a 10 minute timout setting, that is, if the browser does not receive results in 10 minutes, then it times out. This setting can be alter by your admin...




   In FOCUS Since 1983 ~ from FOCUS to WebFOCUS.
   Current: WebFOCUS Administrator at FIS Worldpay | 8204, 8206
 
Posts: 3132 | Location: Tennessee, Nashville area | Registered: February 23, 2005Report This Post
globalwm
Gold member
posted Hide Post
In normal use, in IA, when a user drags a column over without a WHERE clause on a Table with 25m rows, it takes > 10 as it does "Live Data" Preview.

To simulate this, we are using a simple FEX with a SLEEP cmd in it. This also rules out the RS/ORCL interaction as everything is on the RS.


8.0.02M, Oracle 11.2 (AIX), Windows 2008R2, HTML, PDF, Excel
 
Posts: 72 | Registered: November 12, 2012Report This Post
globalwm
Gold member
posted Hide Post
The browser on the Client/Web server doesn't seem to have this time out as a successful test using 'SLEEP 3000' (50 minutes) just returned results.


8.0.02M, Oracle 11.2 (AIX), Windows 2008R2, HTML, PDF, Excel
 
Posts: 72 | Registered: November 12, 2012Report This Post
globalwm
Gold member
posted Hide Post
Problem was on a F5 Protocol Client and Server Profiles: tcp_wan_optimized and tcp_lan_optimized were set at 300/600. Increased to 1800.
 
Posts: 72 | Registered: November 12, 2012Report This Post
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