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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED] Portal disappeared after entering "% of Sales" in the title

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[SOLVED] Portal disappeared after entering "% of Sales" in the title
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Don Garland
Guru
posted
We have a Portal that has been working fine but when we changed the title of one of the panels to "% of Sales", the portal disappeared. It appears blank but if you click anywhere on the portal the panels and titles appear and you then see the spinner.

We've waited over 20 minutes and it hasn't resolved itself. I'm thinking that putting a "%" at the beginning of a Panel Title is a very bad idea.

Has anyone else had this experience and if so, were you able to recover from it?

Thank you,


Solution: There was no way to edit the portal and change the panel title. But, we selected the portal name from the Home Page and used the translations option to remove the % sign from the title.

The portal is working again.

This message has been edited. Last edited by: Don Garland,


WebFOCUS Administrator @ Worldpay FIS
PROD/DEV/TEST: 8204, SANDBOX: 8206 soon - BIP, Reportcaster, Resource Manager, EUM, HyperStage soon, DB: HIVE,Oracle,MSSQL
 
Posts: 291 | Location: Greater Cincinnati  | Registered: May 11, 2005Report This Post
Waz
Expert
posted Hide Post
FYI,

Changing the name can be done in the repository at a DB level.

Also, with this sort of issue, checking for js errors with developer tools can be useful, and lastly checking the WF client logs.


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

 
Posts: 6347 | Location: 33°49'23.0"S, 151°11'41.0"E | Registered: October 31, 2006Report This Post
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