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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED] HTLM request does not show chart

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[SOLVED] HTLM request does not show chart
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Member
posted
Hello,
I just passing to production enviroment a html that call a new html through a request embedded; the last html has a report and a chart, but just the report appears (no chart) when the first html is executed and this call the second one.
Somebody knows what can happen?

Thanks a lot for your help.

This message has been edited. Last edited by: FP Mod Chuck,


WebFocus 8.1
Windows
 
Posts: 28 | Registered: February 21, 2017Report This Post
Expert
posted Hide Post
Hi SPPC,

Welcome to the Forum.

Looks like you will need to do some debugging.

As there is little information to target where to look, I would suggest checking for javascript errors on the browser [F12 in most browsers to get to the console] and also check for FOCUS errors in the run [View Source, look for (FOC..., don't forget to turn on echoing with -SET &ECHO=ON or ALL ;]


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

 
Posts: 6347 | Location: 33°49'23.0"S, 151°11'41.0"E | Registered: October 31, 2006Report This Post
Virtuoso
posted Hide Post
To add to Waz suggestion, insure that all involve production folder and elements (html, fex, ...) are PUBLISHED.


WF versions : Prod 8.2.04M gen 33, Dev 8.2.04M gen 33, OS : Windows, DB : MSSQL, Outputs : HTML, Excel, PDF
In Focus since 2007
 
Posts: 2409 | Location: Montreal Area, Qc, CA | Registered: September 25, 2013Report This Post
Member
posted Hide Post
Thanks for your answers.
I only pass to production enviroment one html because the request is embedded. I did not do changes on the master file neither.

Waz... the console does not show errors. I'm new with web focus and i don´t know how making what you say at the end.

When i run the report connected to production enviroment from appStudio it runs perfect, i can see the chart and the report on the html but not when i executed it from the portal.

Thanks again.


WebFocus 8.1
Windows
 
Posts: 28 | Registered: February 21, 2017Report This Post
Expert
posted Hide Post
SPPC,

I would suggest that you do some research on debugging WebFOCUS.

The -SET &ECHO... in integral to finding errors and process flow issues.


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

 
Posts: 6347 | Location: 33°49'23.0"S, 151°11'41.0"E | Registered: October 31, 2006Report This Post
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posted Hide Post
Waz,
Just a question... Worth it doing a debug if as i said when i run the html from app studio connected to production enviroment the html works fine? The problem is when the html runs from the portal.

The first time when i open the html from app studio connected to production enviroment showed the error IBFSEXCEPTION 1212, but not anymore.

Thank you.


WebFocus 8.1
Windows
 
Posts: 28 | Registered: February 21, 2017Report This Post
Expert
posted Hide Post
In my opinion, if it works from App Studio, but doesn't from prod, then obviously there is an issue.

You have to start somewhere, and doing simple debugging (FOCUS and JS errors is a good start.)

The other thing to look at is, what is the difference between the App Studio call and the Prod call.


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

 
Posts: 6347 | Location: 33°49'23.0"S, 151°11'41.0"E | Registered: October 31, 2006Report This Post
Member
posted Hide Post
Hello,
I solved the issue.... the problem was the export file, i should have checked the 'with private content' option.

Regards.


WebFocus 8.1
Windows
 
Posts: 28 | Registered: February 21, 2017Report This Post
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