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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED] Access to item Denied error.

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[SOLVED] Access to item Denied error.
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v_ani
Gold member
posted
Hello,
We have recently upgraded to 8105 latest version. The user are complaining when they try to run the report, they are getting access denied error. The user has to logoff and log back in to run the report again . It happens to the users every few hours. I appreciate your help.

Thank you,
V_ani

This message has been edited. Last edited by: FP Mod Chuck,


WebFOCUS 8
Windows, All Outputs
 
Posts: 73 | Registered: April 06, 2016Report This Post
MartinY
Virtuoso
posted Hide Post
Look at the parameters under :

WebFocus Administration Console/Configuration/Application Settings/Advanced

and :
WebFocus Administration Console/Configuration/Client Settings/General


WF versions : Prod 8.2.04M gen 33, Dev 8.2.04M gen 33, OS : Windows, DB : MSSQL, Outputs : HTML, Excel, PDF
In Focus since 2007
 
Posts: 2409 | Location: Montreal Area, Qc, CA | Registered: September 25, 2013Report This Post
Sydney
Member
posted Hide Post
Hello v-ani,

Could it be a timeout issue? I think the default is 2 hours.


WebFOCUS 8.2
Windows, All Outputs
 
Posts: 18 | Registered: December 08, 2015Report This Post
v_ani
Gold member
posted Hide Post
Thank you Both of your replies. we able to set up the session timeout to 24 hrs.


WebFOCUS 8
Windows, All Outputs
 
Posts: 73 | Registered: April 06, 2016Report This Post
Sydney
Member
posted Hide Post
You're Welcome v_ani. Glad you were able to resolve your issue. If you do not mind, please go to your first post in this thread, and click 'edit' in the bottom right corner of the post, and put '[SOLVED]' right before your subject.

Thanks,
Syd.


WebFOCUS 8.2
Windows, All Outputs
 
Posts: 18 | Registered: December 08, 2015Report This Post
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