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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CASE-OPENED] InfoAssist - "empty list of fields"

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[CASE-OPENED] InfoAssist - "empty list of fields"
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Mike in DeLand
Guru
posted
I have some InfoAssist reports on a dashboard that were developed by a power user. When I right-click and select "run" it works. When I select "edit source" it opens just fine. When I right-click and select "open" to open it in infoassist, I get a blank page with a dialog box that says "Empty List of Fields" and that's all. Click ok and the whole thing closes.

This is happening on several reports, but not all. They used to open just fine. I've already got a ticked opened with IBI, but no solution so far. Has anybody seen this before?
Thanks.

This message has been edited. Last edited by: Kerry,


Webfocus 8
Windows, Linux
 
Posts: 258 | Location: Palm Coast, FL | Registered: February 05, 2010Report This Post
Kerry
Expert
posted Hide Post
Hi all,

FYI, Mike already has a case opened, which is being researched on.

Mike, once you have an update/solution from the case, can you please post it here as well? Thank you in advance for sharing with all.

Cheers,

Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.
 
Posts: 1948 | Location: New York | Registered: November 16, 2004Report This Post
Mike in DeLand
Guru
posted Hide Post
Here's what happened.

This report uses 3 tables. We use DBA security, and we use the central DBA file method, where each MFD points to one DBA file containing all the rules. Well, I took the DBA security rules from the central file, and entered them into each of the 3 MFDs. Then the problem went away. So, one at a time, I put the rules back into the central file until the problem came back. One of the 3 tables will not work when the rules are in the central file. The other 2 work either way. The kicker is, the problem file has exactly the same rules as one of the files that works both ways. Go figure.


Webfocus 8
Windows, Linux
 
Posts: 258 | Location: Palm Coast, FL | Registered: February 05, 2010Report This Post
Brian Suter
Platinum Member
posted Hide Post
IA gets the field list by doing a TABLE FILE SYSCOLUMN against the server. This should work with DBAFILE (and as you saw, it worked in 2 of 3 cases). Please open a case. Would like to see what is unique about your masters and dba.


Brian Suter
VP WebFOCUS Product Development
 
Posts: 200 | Location: NYC | Registered: January 02, 2007Report This Post
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