Focal Point
[CLOSED] JSCHART Issues in Portal(WF8202)

This topic can be found at:
https://forums.informationbuilders.com/eve/forums/a/tpc/f/7971057331/m/8457098196

October 29, 2019, 10:40 AM
NARSA
[CLOSED] JSCHART Issues in Portal(WF8202)
Hi,

Issues with charts(FORMAT JSCHART) in Portal(WF8202M).

Portal works fine in Chrome, issues in IE 11 (11.0.9600.19507).


Details:

1.Created two simple charts(CHART_1 & CHART_2) using CAR file - "FORMAT JSCHART".

2.BIP/portals - created portal.

Page 1 - CHART_1
Page 2 - CHART_2

3.Run the portal.

3.1 - Page 1 : Hover over on CHART_1 works fine.

4.Page 2 - Hover over on CHART_2 works fine.

5.Switching back to Page 1 - hover over doesn't work on CHART_1.
(view source - somehow it's picking CHART_2 properties).

6.Page 2 - CHART_2 works fine.


--> problem is in only IE


Please let me know if any suggestions.


Thanks

This message has been edited. Last edited by: FP Mod Chuck,


WebFOCUS 7x & 8x

October 29, 2019, 10:54 AM
FP Mod Chuck
NARSA

Check your compatibility mode settings in IE. Play with them and see if it makes a difference.


Thank you for using Focal Point!

Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats
October 29, 2019, 11:01 AM
NARSA
quote:
Originally posted by FP Mod Chuck:
NARSA

Check your compatibility mode settings in IE. Play with them and see if it makes a difference.



Thank you.

I have tried but still it is not working.


WebFOCUS 7x & 8x

October 29, 2019, 01:30 PM
FP Mod Chuck
NARSA

I am using WebFOCUS 8.2.06 and IE 11.418.18362.0 and am not experiencing any issues with changing from one tab to another.


Thank you for using Focal Point!

Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats
October 29, 2019, 05:31 PM
BM
Hi,
I am using 8202m and having the same issue as Narsa described - only on IE. Chrome works fine.
October 30, 2019, 08:58 AM
NARSA
quote:
Originally posted by FP Mod Chuck:
NARSA

I am using WebFOCUS 8.2.06 and IE 11.418.18362.0 and am not experiencing any issues with changing from one tab to another.


Hi,

Changing from one tab to another is fine, problem is when hover over on chart.

Please can you try hover over on charts in each page changing from one tab to another and see if it works.


Thanks

This message has been edited. Last edited by: NARSA,


WebFOCUS 7x & 8x

October 30, 2019, 09:55 AM
FP Mod Chuck
NARSA

Yes I should have been clearer, hovering over the charts after switching back and forth between the tabs works fine for me with 8.2.06.


Thank you for using Focal Point!

Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats
November 01, 2019, 11:50 AM
NARSA
quote:
Originally posted by FP Mod Chuck:
NARSA

Yes I should have been clearer, hovering over the charts after switching back and forth between the tabs works fine for me with 8.2.06.


Thank you Chuck.


WebFOCUS 7x & 8x

November 01, 2019, 11:51 AM
NARSA
Hi,

Looking for suggestions.


Thanks


WebFOCUS 7x & 8x

November 01, 2019, 01:13 PM
FP Mod Chuck
Narsa

Since BM confirmed he is having the same issue with 8202M then I think you need to consider an upgrade or open a case with techsupport and see if they have another answer.


Thank you for using Focal Point!

Chuck Wolff - Focal Point Moderator
WebFOCUS 7x and 8x, Windows, Linux All output Formats