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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CLOSED] Cannot save report to desktop from self service

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[CLOSED] Cannot save report to desktop from self service
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Gary Gerstung
Member
posted
We've recently converted from WF 5.3.6 to 7.6.8 and as a result made changes to IIS, installed Tomcat as a plug-in, etc. Now, when a report is run through the self-service and tried to be saved, a strange folder is created called "filename"_files and has several strange files in it none of which is the report. I believe the issue resides with the setup of the webserver but I'm not sure how to fix it. any ideas?

This message has been edited. Last edited by: Kerry,
 
Posts: 14 | Registered: December 30, 2005Report This Post
Darin Lee
Virtuoso
posted Hide Post
quote:
made changes to IIS, installed Tomcat as a plug-in

Not quite sure about your environment. Tomcat isn't a plug-in, it's Apache's app server and it isn't really intended to be used with IIS. What changes were made to IIS?

What is the output of your report (PDF/HTML, etc.)? If you are just trying to save an HTML file, what format are you using to save it? What are the names of the files that get created? If it's PDF/Excel, do you get a pop-up box asking you to save or open?

This problem doesn't sound like it has anything to do with WebFOCUS, self-service, or your web / app servers. Just sounds like a browser issue. Would have to know more about your process for saving.

Please update your profile with platform, product and version information.


Regards,

Darin


In FOCUS since 1991
WF Server: 7.7.04 on Linux and Z/OS, ReportCaster, Self-Service, MRE, Java, Flex
Data: DB2/UDB, Adabas, SQL Server Output: HTML,PDF,EXL2K/07, PS, AHTML, Flex
WF Client: 77 on Linux w/Tomcat
 
Posts: 2298 | Location: Salt Lake City, Utah | Registered: February 02, 2007Report This Post
GamP
Virtuoso
posted Hide Post
Indeed, Darin is right. This 'strange' folder (xxxx_files) may get created when you do a 'Save As' and then select the option 'Webpage, complete'. Only the easiest of pages will not result in a _files folder to be created.
What exactly would you want to see happening when you're saving?


GamP
- Using AS 8.2.01 on Windows 10 - IE11.
in Focus since 1988
 
Posts: 1961 | Location: Netherlands | Registered: September 25, 2007Report This Post
<JG>
posted
quote:
Tomcat isn't a plug-in, it's Apache's app server and it isn't really intended to be used with IIS


Not quite correct Darin,

You are correct in that Tomcat is not a plugin,
the plugin is actually the jakarta isapi redirector.

This connects IIS to Tomcat so that Tomcat can service Servlet calls which IIS is not able to do
directly.

In earlier releases WebFOCUS shipped with ServletExec which handled those calls
now however it ships with Tomcat and the isapi redirector.

This is mainly because it’s free and means customers do not have to buy third party software
if they want to use IIS as the web server
 
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Darin Lee
Virtuoso
posted Hide Post
Thanks for the info. I was not aware that this is how it's set up now. We quit using IIS long ago--


Regards,

Darin


In FOCUS since 1991
WF Server: 7.7.04 on Linux and Z/OS, ReportCaster, Self-Service, MRE, Java, Flex
Data: DB2/UDB, Adabas, SQL Server Output: HTML,PDF,EXL2K/07, PS, AHTML, Flex
WF Client: 77 on Linux w/Tomcat
 
Posts: 2298 | Location: Salt Lake City, Utah | Registered: February 02, 2007Report This Post
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