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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED] ReportCaster 7.6 email attachments not being sent:

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[SOLVED] ReportCaster 7.6 email attachments not being sent:
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CoolGuy
Virtuoso
posted
Hi all,

We have an old WF 7.6.11 environment that we are migrating from to 8.1.05. My project lead has made known to me that as of like 2 weeks ago email attachments for various distributions aren't being sent if they are big. I wasn't given an actual size for these attachments as of yet. Where would an admin of 7.6.x go to troubleshoot such an issue? Where does the zip encoding get set for attachments, and where can one adjust the size of allowed attachments if at all?

Any help is much appreciated.

Thanks in advance!

This message has been edited. Last edited by: CoolGuy,


8.2.02M (production), 8.2.02M (test), Windows 10, all outputs.
 
Posts: 1113 | Location: USA | Registered: January 27, 2015Report This Post
Kathleen Butler
Master
posted Hide Post
Hi CoolGuy,

Hope all is well. ReportCaster has a configuration setting to conditionally zip email attachments when the attachment exceeds a certain size. This setting is in releases including 7.6.x. In 8.1.05, it is documented on page 105 of the ReportCaster manual.

Please feel free to open up a case if this isn't adequate enough and reference the answer above.

Follow this link to the documentation menu and then click ‘Launch pdf’ under the ReportCaster topic. http://infocenter.informationb...om/wf81rel/index.jsp

Wishing you a great day.

Kathleen Butler
Information Builders
 
Posts: 391 | Location: New York | Registered: September 20, 2006Report This Post
CoolGuy
Virtuoso
posted Hide Post
Thanks Kathleen!

We figured the issue out. We are currently migrating things to Office 365 and it ended up being a domain constraint issue. Thanks for your insights and suggestions though!

Until next time!


8.2.02M (production), 8.2.02M (test), Windows 10, all outputs.
 
Posts: 1113 | Location: USA | Registered: January 27, 2015Report This Post
Kathleen Butler
Master
posted Hide Post
Hope to see you at Summit 2016!! I'll go ahead and close this for you.

Kathleen Smiler
 
Posts: 391 | Location: New York | Registered: September 20, 2006Report This Post
CoolGuy
Virtuoso
posted Hide Post
Appreciate it!

Thanks!

Here's hoping! lol


8.2.02M (production), 8.2.02M (test), Windows 10, all outputs.
 
Posts: 1113 | Location: USA | Registered: January 27, 2015Report This Post
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