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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED]Reportcaster - Exception reading response

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[SOLVED]Reportcaster - Exception reading response
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sosterle
Gold member
posted
Has anyone received the following error when bursting a dynamic address list?

BTP1010 unable to distribute to emailaddress.com Exception reading response

The developer checked and there is data for the report to be populated to the specific e-mail address, but for some reason, it came up with this error.

I tried reading through the Reportcaster Admin manuals and came across the E-mail Retries setting and it's on 0. Would changing this setting correct this? I don't know if this is just that it was undeliverable at the time of the run (4 am) or if there's a different problem.

Thank you.

This message has been edited. Last edited by: sosterle,


PROD: WebFocus 7.6.9 on WinXP
 
Posts: 59 | Registered: October 31, 2006Report This Post
dhagen
Virtuoso
posted Hide Post
Was there another error message before the BTP1010?


"There is no limit to what you can achieve ... if you don’t care who gets the credit." Roger Abbott
 
Posts: 1102 | Location: Toronto, Ontario | Registered: May 26, 2004Report This Post
sosterle
Gold member
posted Hide Post
There was a message code of:

BTP1020 Executing focexec


but that's all I see.


PROD: WebFocus 7.6.9 on WinXP
 
Posts: 59 | Registered: October 31, 2006Report This Post
Darin Lee
Virtuoso
posted Hide Post
try using -SET &ECHO=ALL; in your procedure so it outputs the focus code to the reportcaster log. Then run it and see what information and/or error messages the log contains.

Usually "Unable to distribute to email address" means that the mail server was not available at the time the task was run.

if you run it again, do you still get the same error?


Regards,

Darin


In FOCUS since 1991
WF Server: 7.7.04 on Linux and Z/OS, ReportCaster, Self-Service, MRE, Java, Flex
Data: DB2/UDB, Adabas, SQL Server Output: HTML,PDF,EXL2K/07, PS, AHTML, Flex
WF Client: 77 on Linux w/Tomcat
 
Posts: 2298 | Location: Salt Lake City, Utah | Registered: February 02, 2007Report This Post
PBrightwell
Master
posted Hide Post
Does the email address exist? Is everything spelled correctly?


Pat
WF 7.6.8, AIX, AS400, NT
AS400 FOCUS, AIX FOCUS,
Oracle, DB2, JDE, Lotus Notes
 
Posts: 755 | Location: TX | Registered: September 25, 2007Report This Post
dhagen
Virtuoso
posted Hide Post
I saw a bizarre one in the past where the variable &DATE caused this same error. Also, &ECHO=ON/ALL use to cause RC to go nuts and fail. This is a long shot, but ensure the ECHO's are off and remove &DATE type parms.


"There is no limit to what you can achieve ... if you don’t care who gets the credit." Roger Abbott
 
Posts: 1102 | Location: Toronto, Ontario | Registered: May 26, 2004Report This Post
Darin Lee
Virtuoso
posted Hide Post
&ECHO settings don't cause RC jobs to fail. I use it all the time.


Regards,

Darin


In FOCUS since 1991
WF Server: 7.7.04 on Linux and Z/OS, ReportCaster, Self-Service, MRE, Java, Flex
Data: DB2/UDB, Adabas, SQL Server Output: HTML,PDF,EXL2K/07, PS, AHTML, Flex
WF Client: 77 on Linux w/Tomcat
 
Posts: 2298 | Location: Salt Lake City, Utah | Registered: February 02, 2007Report This Post
PBrightwell
Master
posted Hide Post
Darin,

That depends on which version of WF you are running. I think it was 7.1.1 that you couldn't even save a report caster job if it contained &ECHO or -EXIT.


Pat
WF 7.6.8, AIX, AS400, NT
AS400 FOCUS, AIX FOCUS,
Oracle, DB2, JDE, Lotus Notes
 
Posts: 755 | Location: TX | Registered: September 25, 2007Report This Post
sosterle
Gold member
posted Hide Post
Thank you all for coming to the rescue, but it looks like it's just a matter of hitting the mail server at the wrong time.

I did some research and checked the logs from other days and there were successful bursts to the locations that showed "unable to deliver" messages on the day I posted this.

I changed the E-mail Retries on the Reportcaster Server Configuration to 2 just to see if it would help.

Thanks again for all who responded. It sure is good to know us novices aren't out here alone! Smiler


PROD: WebFocus 7.6.9 on WinXP
 
Posts: 59 | Registered: October 31, 2006Report This Post
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