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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     PDF report opening in new IE window

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BlueZone
Platinum Member
posted
We have a self-serv app that is designed as 2 frames - The thin frame on the left side has a long list of reports and when one is clicked on, the report launch page shows up on the wider right side frame.
- User selects input options and executes the report
- A summary report now takes over the right side panel with drilldown links to a detail report
- Clicking on the drilldown link overlays the first report in the right frame with a second report.

One specific user is having an issue in this process. When he selects his input options and runs the first report, it is showing up in a new IE window by itself, rather than the right frame. The drill-down links are visble, but when clicked on, do not execute the second report, as the authentication seems to be lost in the new window.
This happens only for one user and I tried to compare all his IE & PDF settings with those on my PC to the best of my knowledge without any luck.

Please advise what settings would be causing this behaviour.

Thanks so much for your help.
Sandeep Mamidenna


-------------------------------------------------------------------------------------------------
Blue Cross & Blue Shield of MS
WF.76-10 on (WS2003 + WebSphere) / EDA on z/OS + DB2 + MS-SQL
MRE, BID, Dev. Studio, Self-Service apps & a dash of fun !! Music
 
Posts: 218 | Location: Jackson, MS | Registered: October 31, 2006Report This Post
Francis Mariani
Expert
posted Hide Post
Did you check his version of IE? Is it the same as everybody else's?

I would also check IE > Tools > Internet Options > Security > Local Intranet > Security Levels.


Francis


Give me code, or give me retirement. In FOCUS since 1991

Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server
 
Posts: 10577 | Location: Toronto, Ontario, Canada | Registered: April 27, 2005Report This Post
BlueZone
Platinum Member
posted Hide Post
Everyone here is on the same IE version Francis, "corporate standard" or whatever you wanna call it.

I will go back and check the Security levels again. Thx much for the quick response.

Sandeep Mamidenna


-------------------------------------------------------------------------------------------------
Blue Cross & Blue Shield of MS
WF.76-10 on (WS2003 + WebSphere) / EDA on z/OS + DB2 + MS-SQL
MRE, BID, Dev. Studio, Self-Service apps & a dash of fun !! Music
 
Posts: 218 | Location: Jackson, MS | Registered: October 31, 2006Report This Post
susannah
Expert
posted Hide Post
and you've checked things like Tools > Internet Options > Advanced and Restored the Defaults... (which will reset all the Browsing options) and you've downloaded the freshest ie version from ms...
this must be driving you crazy, sandeep.
i just noticed your secret ingredient: dash of fun!



In Focus since 1979///7706m/5 ;wintel 2008/64;OAM security; Oracle db, ///MRE/BID
 
Posts: 3811 | Location: Manhattan | Registered: October 28, 2003Report This Post
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