August 22, 2007, 10:45 AM
ihfuser profile
Any way to control the order of the user profiles that in the reporting server consoles' dropdown box? Running Unix/AIX env. under WF 5.3.6? In Windows, the order is alphabetized; however, it seems in Unix, last entered appears last without re-alphabetizing it in ascending sort order the next time you log on. Any suggestions? Thx..
I
August 23, 2007, 09:58 AM
KerryHi ihf,
Has this issue been resolved?
The trace shows that the data from a directory read is returned in time order not alphabetically.
If you would like to pursue further, the suggestion is to contact Information Builders' Customer Support Services and open a case regarding the issue, then our consultant can further check with programming.
To open a case, you may either call at 1-800-736-6130, or access the online system
InfoResponse. Here is a list of information to be ready when you call:
http://techsupport.ibi.com/before_you_call.jsp.
Hope this helps.
Cheers,
Kerry
August 23, 2007, 10:22 AM
ihfHi Kerry thanks for the reply. Yes, a case had been opened with IBI. Case # 32342006
September 17, 2007, 11:39 AM
ihfKerry, a request to programming has been made by an ibi'er. A case is opened, and a solution (temporary) one has been sent in the interim. Thanks.