Focal Point
[CLOSED] Character encoding problem

This topic can be found at:
https://forums.informationbuilders.com/eve/forums/a/tpc/f/7971057331/m/9637042006

March 14, 2011, 02:17 PM
Carlos Dias
[CLOSED] Character encoding problem
Hello,
I'm getting character encoding problem in the results report.
For example, instead of "Portimão" I'm getting "Portim?o".
I fallow the tips in post http://forums.informationbuild...71057331/m/550109373 and the problem remains.

Configurations in NLS Configuration Wizard:
CODE_PAGE: 860 - Portuguese
LANG: Portuguese

In tomcat webserver:
CATALINA_OPTS="-Djava.awt.headless=true -Duser.language=PT -Duser.region=PT -Djavax.servlet.request.encoding=ISO-8859-1 -Dfile.encoding=ISO-8859-1"

Server machine OS: Linux

Thanks in advanced,
Carlos Dias

This message has been edited. Last edited by: Kerry,


WebFOCUS version: 7.6
Linux/Windows
HTML, Excel
March 14, 2011, 03:44 PM
Francis Mariani
Did you make the change in BOTH the WebFOCUS Reporting Server Console and the WebFOCUS Client Administration Console?

Wouldn't "137 – Western European" be good for Portuguese?


Francis


Give me code, or give me retirement. In FOCUS since 1991

Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server
March 14, 2011, 04:13 PM
<JG>
quote:

Server machine OS: Linux
WebFOCUS version: 7.6


Linux What? there are only about 2 thousand variants

7.6.what? not quite as many but still enough to be an issue.

Take the issue direct to IBI support, they have NLS specialists trained to specifically to deal with this sort of thing.