Error advanced graph assist while saving/running

Focal Point

This topic can be found at:
https://forums.informationbuilders.com/eve/forums/a/tpc/f/7971057331/m/98610678

April 20, 2009, 01:04 PM

Precilla

Error advanced graph assist while saving/running

'SOFTWARE/ Information Builders/ WEBFOCUS Desktop'

Hello everyone, I get this error when I want to save or run my changes in the advanced graph assist. On both localhost and remote server.

I really do not have a clue. I hope someone can help!

Thanks!

7.6.8
Windows XP (trough parallels on Mac OSX 10.5.6
HTML

April 21, 2009, 09:19 AM

GinnyJakes

Precilla,

You will get better results by posting this question on the WebFOCUS/FOCUS forum as opposed to this one.

Please make sure that you are running the right version of Java on all of your platforms where WF is running.

Ginny
---------------------------------
Prod: WF 7.7.01 Dev: WF 7.6.9-11
Admin, MRE,self-service; adapters: Teradata, DB2, Oracle, SQL Server, Essbase, ESRI, FlexEnable, Google

April 22, 2009, 05:15 PM

VLozovsky

Please contact technical support and open a case for the behavior you are describing. I have researched this issue and agree that there is a product problem. You can mention that Vicky Lozovsky is already aware of this and it will expedite the process. Also, after you open a case, you will be informed when the issue is resolved.

Thanks,
Vicky