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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     Dashboard change password

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Platinum Member
posted
Hi,
In the dashboard when i try changing the password, enter the new password and click the submit button i get the error:

Error Number: 19014
Severity: Error
Description Communication failure: Error occurred while reading form MRCGI
Generator Class ibi.worp.cgi.WORP_CGICommunicator

Possible causes :java.lang.NumberFormatException: null


Actions Contact your administrator to verify that < MRCGI_PREFIX > init. parameter is a valid url.

What do i do?
 
Posts: 109 | Registered: January 31, 2006Report This Post
Platinum Member
posted Hide Post
Hi Karanth,

Not sure which release of WebFOCUS you have, but you may want to try cycling the Web Server and see if that helps.
IF your 713 check this post....
http://techsupport.informationbuilders.com/sps/22062048.html
Hope this helps.


WebFOCUS 8202 Win 2012
Test - WebFOCUS 8203 on Win 2012
 
Posts: 173 | Registered: November 16, 2005Report This Post
Platinum Member
posted Hide Post
Thanks. our version is 713....Looks like we need to upgrade. Thanks a lot..
 
Posts: 109 | Registered: January 31, 2006Report This Post
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