Focal Point
[CASE-OPENED] Disconnected Dashboard and Report Caster

This topic can be found at:
https://forums.informationbuilders.com/eve/forums/a/tpc/f/7971057331/m/9997065966

March 11, 2014, 09:46 PM
Luiz De Assis
[CASE-OPENED] Disconnected Dashboard and Report Caster
Hello!
I've created an Active (AHTML) dashboard with 3 pages, and setup report caster to e-mail the dashboard once a day. The process works fine; however, the only page that shows correctly is the first one. The other two pages show "representations" of the charts, but no data.

Has anyone seen this kind of behavior? Thanks

Luiz

This message has been edited. Last edited by: <Kathryn Henning>,
March 19, 2014, 12:31 PM
<Kathryn Henning>
Hi Luiz,

Does this work correctly outside of ReportCaster?

Regards,

Kathryn
March 20, 2014, 09:29 AM
Luiz De Assis
Hey Kathryn,

Yes. The dashboard works fine outside of ReportCaster. Thanks

Luiz
March 20, 2014, 01:55 PM
<Kathryn Henning>
Hi Luiz,

I haven't seen anything similar that's been previously reported, so we'll need to review your application files and environment. To that end, please open a case on InfoResponse Online so that we can look into this further.

Thanks and regards,

Kathryn

This message has been edited. Last edited by: <Kathryn Henning>,