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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CLOSED]Error Retrieving Data

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Leo Sanchez
Member
posted
I am using Developer Studio 7.6.4and I have an HTML screen with several drop down boxes. The drop down boxes are populated by FOCUS.mas FILES. Some users get the following message,
"Error Retrieving Data" on the lower left hand corner of the screen. Hitting the F5 sometimes helps, but not always.

We need to know what causes this as not all users have this problem and all users have the same Internet Explorer 8.

This message has been edited. Last edited by: <Emily McAllister>,


Developer Studio 7.6.11
Reporting Server = Unix 7.6.8
Client = Unix
 
Posts: 29 | Location: Houston | Registered: June 19, 2012Report This Post
<Kathryn Henning>
posted
Hi Leo,

Have you compared the browser settings between a working machine and a non-working machine? Specifically, please review the Compatibility View browser settings.

If there isn't a difference, I'd like to recommend opening a case on InfoResponse Online.

Regards,

Kathryn
 
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dballest
Platinum Member
posted Hide Post
Hi Leo,

What was the resolution to your case?

Thanks,
Dan


Dev: WebFOCUS 7.6.10, Data Migrator 7.6.10
QA: WebFOCUS 7.6.10, Data Migrator 7.6.10
Prod: WebFOCUS 7.6.2, Data Migrator 7.6.8
Windows 2K3, Tomcat 5.5.17, IIS 6
Usage: HTML, PDF, Excel, Self-serve, BID and MRE
 
Posts: 197 | Location: Roseville, CA | Registered: January 24, 2005Report This Post
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