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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CLOSED] Can WebFOCUS receive email to trigger a report?

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[CLOSED] Can WebFOCUS receive email to trigger a report?
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JAL
Member
posted
Hi,

I'd like to know if/how WebFOCUS can receive emails, and if this can then be used as an event to trigger the running of a report?

The scenario here is that a system is producing an email that gets sent to a list of sales people everytime a deal is done. However, this email is in simple text. They want to jazz up this email so that it has some impact with the sales people and encourages competition. Hence, a requirement to receive an email, filter the address list, subject and text, then reformat in HTML, before resending to the address list.

Any tips would be most appreciated.

This message has been edited. Last edited by: Kerry,


WebFOCUS 7.6.7
Windows 2003
Excel, PDF, HTML, InfoAssist
 
Posts: 3 | Location: London | Registered: April 17, 2009Report This Post
GinnyJakes
Expert
posted Hide Post
There used to be a Two_Way email product. I don't know if it is still supported. There would be a license fee involved.


Ginny
---------------------------------
Prod: WF 7.7.01 Dev: WF 7.6.9-11
Admin, MRE,self-service; adapters: Teradata, DB2, Oracle, SQL Server, Essbase, ESRI, FlexEnable, Google
 
Posts: 2723 | Location: Ann Arbor, MI | Registered: April 05, 2006Report This Post
TexasStingray
Master
posted Hide Post
Another product from IBI/iWay Software is call Service Manager. It has an email listener that can be used to accomplish what you are looking to do and MUCH. MUCH more.




Scott

 
Posts: 865 | Registered: May 24, 2004Report This Post
JAL
Member
posted Hide Post
Thanks for the responses. So that email listening functionality is not available in out of the box WebFOCUS.


WebFOCUS 7.6.7
Windows 2003
Excel, PDF, HTML, InfoAssist
 
Posts: 3 | Location: London | Registered: April 17, 2009Report This Post
TexasStingray
Master
posted Hide Post
out of the box with the core product then you are correct. The 2-Way email and iWay SM are both addons. The 2-Way email is an addon to the MRE/CUS/Portal component. But what it sounds like you are trying to do may require the iWay SM component.




Scott

 
Posts: 865 | Registered: May 24, 2004Report This Post
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