Hi,

I'd like to know if/how WebFOCUS can receive emails, and if this can then be used as an event to trigger the running of a report?

The scenario here is that a system is producing an email that gets sent to a list of sales people everytime a deal is done. However, this email is in simple text. They want to jazz up this email so that it has some impact with the sales people and encourages competition. Hence, a requirement to receive an email, filter the address list, subject and text, then reformat in HTML, before resending to the address list.

Any tips would be most appreciated.

This message has been edited. Last edited by: Kerry,

There used to be a Two_Way email product. I don't know if it is still supported. There would be a license fee involved.

Another product from IBI/iWay Software is call Service Manager. It has an email listener that can be used to accomplish what you are looking to do and MUCH. MUCH more.