Hello,


I'm trying to hunt down why some of our admin accounts in MRA get disabled. We have about a dozen Admin accounts in the system and half of them get disabled within an hour of
"unlocking" them. Is there a log somewhere that I can review to see why they are getting disabled? And it's the same accounts every time.

This message has been edited. Last edited by: FP Mod Chuck,

What release and Gen?

Hi Rob

If this is WebFOCUS 8 from the client administration console go under diagnostics and look at the audit and event logs. If this is WebFOCUS 7 go the client administration console under diagnostics and turn the MR realm driver trace on.

Hope this helps,

Version: 7703 - Gen: 126

I'm pretty sure that release has been sunset by IB. Have you any plans to move to 8.x? It's a whole new world with a different approach to security and administration. Main reason I ask is that even if you manage to find out what's going on, it'll be hard to get a fix because it's not current.

Yes it is on our road-map to do something with reporting. But it seems that we are so far behind it will take a bit of work to get it current.

8.201 just came out. It's well worth a download. Good luck on the unlocking issue. Sounds like you may need to call their Tech Support though.

Do they get disabled from the WF side or from the OS side?