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As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.

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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     Error Code NO_VER (Version not allowed)

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NattawatC
Member
posted
I've been installing WEBFOCUS7.1 on Tomcat 5.0.28
When I tried to test the sample apps (NCC DEMO). There'll be the blank white page with the only text "Version not allowed" come up.
Where can I find any clues to solve this problem?

Thanks,
NC
 
Posts: 3 | Registered: November 07, 2006Report This Post
RichH
Platinum Member
posted Hide Post
This type of error usually indicates a configuration problem. What about a simple adhoc report, TABLE FILE CAR. Does that return data?


WebFOCUS 8202 Win 2012
Test - WebFOCUS 8203 on Win 2012
 
Posts: 173 | Registered: November 16, 2005Report This Post
NattawatC
Member
posted Hide Post
None of them have returned Frowner
Is it possible that this error caused by Tomcat?
 
Posts: 3 | Registered: November 07, 2006Report This Post
RichH
Platinum Member
posted Hide Post
IF your not getting data returned from a simple adhoc request, then you have a configuration issue for sure. Try going to the WebFOCUS admin console and run the verification tests under the diagnostics section. That might help pinpoint the issue. Also, check the logs under tomcat for errors.


WebFOCUS 8202 Win 2012
Test - WebFOCUS 8203 on Win 2012
 
Posts: 173 | Registered: November 16, 2005Report This Post
NattawatC
Member
posted Hide Post
I've dig through the WFServlet trace file and found this error messages

>1733:4935:ibi.webfoc.wfutil.WFRunScript.getVersion(WFRunScript.java:875):Can't get Version number from the script
>1734:4937:ibi.webfoc.wfutil.WFRunScript.getVersion(WFRunScript.java:876):Throws WFErrorException: wfContext.NO_VER
>1735:4940:ibi.webfoc.WFRequestWorker.processRequest(WFRequestWorker.java:428):WFErrorException

Do you think this clue will lead to something?
 
Posts: 3 | Registered: November 07, 2006Report This Post
newtofocus
Platinum Member
posted Hide Post
It is hard to answer configuration issues unlike other questions. I would suggest you open up an issue with customer support. However try the following.

http://localhost/ibi_apps/WFServlet

You should get a response "No query information to decode".

If this fails then you have problem with your installation.


WF7.1.4 Prod/Test, MRE, self serve, DM
 
Posts: 176 | Location: Desplaines | Registered: August 05, 2004Report This Post
RichH
Platinum Member
posted Hide Post
NC,
IF you had an earlier version of WebFOCUS installed, like 52 or 53, check your configuration files for the Web and App servers for mixed directories, like an Alias still pointing to an old directory.

Rich


WebFOCUS 8202 Win 2012
Test - WebFOCUS 8203 on Win 2012
 
Posts: 173 | Registered: November 16, 2005Report This Post
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