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Focal Point    Focal Point Forums  Hop To Forum Categories  Performance Management Framework (PMF)    Error Message Diagnosis

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jsp_lbf
Gold member
posted
When trying to save measure parameters that I need to change in the edit measures screen for a loaded measure, I receive the following error:

*** Database error. Could not update Measures Load Field Map information.

Any help appreciated.

PMF 5.1.1
 
Posts: 60 | Registered: December 30, 2008Report This Post
Michael Paul
Gold member
posted Hide Post
Hi jsp_lbf -

Without learning more about this situation it is difficult to say what is happening.

What has recently changed to this measure that caused this problem to appear? Did you perhaps just change the measure from a User Entered to a Loaded measure type, etc?

Are you able to drop and recreate this measure from scratch and if so does it fix the problem? Some improvements were made to this interface in the last release that you may want to look at upgrading to 512. The new upgrade process has made upgrading PMF releases painless.

Let us know what happens.

Thanks,
Mike
 
Posts: 57 | Registered: December 03, 2007Report This Post
Moogle
Guru
posted Hide Post
Here's some ideas to investigate:

-Check the a_hostname.fex in the pmfdata app folder. It needs to have your application server name in there.

-Make sure you are not loading any global site variables that might conflict with pmf, such as:

SET HOLDLIST=PRINTONLY
SET HOLDSTAT=ON

-confirm that you have proper permissions at the database level for the user that connects to the db

Hope this helps.

Let me know if you can view source on the error and tell me what it says. You may need to set tracing to all in the Manage tab | Settings panel button first.


-WebFOCUS 8.2.01 on Windows
 
Posts: 318 | Location: Los Angeles, CA | Registered: November 15, 2005Report This Post
jsp_lbf
Gold member
posted Hide Post
I did in fact change the measure type from loaded to user-entered and then tried to return it to loaded.

I was hoping to avoid recreating from scratch, as I have 3 that are in this situation.
 
Posts: 60 | Registered: December 30, 2008Report This Post
Bob Jude Ferrante
Master
posted Hide Post
Darn, unfortunately switching modes for a measure is a known issue in 5.1.1. You'll either need an upgrade or to recreate them. Sorry about that.


Bob Jude Ferrante
Director of Business and Development
WebFOCUS Performance Management
Bob_Ferrante@ibi.com
917-339-5105

I'll take any questions about PMF - business or technical - anytime!

 
Posts: 919 | Registered: March 26, 2003Report This Post
SethW
Silver Member
posted Hide Post
I'm fairly certain I had the same error a couple of weeks back -- If I remember correctly, it caused me to be locked me out of the load screen.

Sorry to have to tell you this, but I resolved by recreating as a new metric.

Do you have a database back up? You can take screen shots of this old version of how you set up the load the measure definitions. Then resynch to your current database version and use the screenshots as a guideline.


WF 7.65. Solaris. PMF 5.11 on Oracle 10g
 
Posts: 48 | Location: New York | Registered: March 25, 2009Report This Post
jsp_lbf
Gold member
posted Hide Post
I can recreate. The measures are not that complex in design. I was merely trying to determine the cause of the error to see if it was an issue, or something that a user caused via an action.

Thank you to all for your prompt feedback.
 
Posts: 60 | Registered: December 30, 2008Report This Post
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