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Are you using a Realm driver for authentication? If not, there is a process that will syncronize userid's between MRE and RC. If you added any id's while RC is not running, then they can get out of sync. Goto RC Program group, and run "Syncronize Managed Reporting Users" under "Database Migration and Utilities". Sync you userid's, then retry the change password option.
"There is no limit to what you can achieve ... if you don’t care who gets the credit." Roger Abbott
On the server where WF/RC has been installed: "Start/All Programs/Information Builders/ReportCaster 53/Database Migration and Utilities/Syncronize Managed Reporting Users"
Or you can just run the .bat file: C:\ibi\ReportCaster71\bin\rcusersync.bat"
"There is no limit to what you can achieve ... if you don’t care who gets the credit." Roger Abbott
It worked by copying the whole basedir from the existing server to the new server and change the security for administrator, system and internet guest account.
WFConsultant
WF 8105M on Win7/Tomcat
Posts: 780 | Location: Florida | Registered: January 09, 2005