Focal Point
[CASE-OPENED] FDS Error on boot of PC-WF 7.7.03

This topic can be found at:
https://forums.informationbuilders.com/eve/forums/a/tpc/f/7971057331/m/1957060816

March 20, 2012, 10:54 AM
brad-s
[CASE-OPENED] FDS Error on boot of PC-WF 7.7.03
On Windows XP PCs, I recently installed Dev Studio 7.7.03. When I boot the WinXP PC, I receive an error message about FDS Application Error and referecing memory could not be "read"

I have WebFocus7703 service set up with the
Log On user name/password being the same that I use to start my PC. The service starts.

WebFocus and my application seem to work.

What is causing the FDS error when I boot my PC?

This message has been edited. Last edited by: Kerry,


Brad S.
WF 8.05 / Win7 /Tomcat Self Serve
March 27, 2012, 01:49 PM
Kerry
Hi all,

FYI, Brad has a case opened regarding this issue.

Brad, when you have a solution from the case, can you please post it here for future reference? Thank you in advance for sharing with all.

Cheers,

Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.
March 29, 2012, 03:47 AM
Wep5622
What's the ticket#?

We're seeing something similar on Windows 2008-64; fds.exe is reported to have crashed by Windows. If we run it from a cmd prompt, we see:
03/28/2012 16:12:14.612  errmes: "error in HLIABN: failed to open acceptor for subsystem 'IBIS    ', code 0

"


Is this what you're getting too? What does that error message mean?!? Neither me nor Google have ever heard of HLIABN...

This message has been edited. Last edited by: Wep5622,


WebFOCUS 8.1.03, Windows 7-64/2008-64, IBM DB2/400, Oracle 11g & RDB, MS SQL-Server 2005, SAP, PostgreSQL 11, Output: HTML, PDF, Excel 2010
: Member of User Group Benelux :
March 29, 2012, 10:29 AM
j.gross
HLI might refer to Host Language Interface -- the published API for navigating a FOCUS file. It is (or once was) used internally by TABLE and MODIFY.

If so, I would guess that HLIABN is its abend-handling subroutine.
March 29, 2012, 10:34 AM
Wep5622
quote:
abend-handling subroutine


That's stuff it does in the evening, I take it? (http://translate.google.com/#auto|en|abend)


WebFOCUS 8.1.03, Windows 7-64/2008-64, IBM DB2/400, Oracle 11g & RDB, MS SQL-Server 2005, SAP, PostgreSQL 11, Output: HTML, PDF, Excel 2010
: Member of User Group Benelux :
March 29, 2012, 11:02 AM
GamP
Yes, but only if you're located in Germany.


GamP

- Using AS 8.2.01 on Windows 10 - IE11.
in Focus since 1988
March 29, 2012, 12:38 PM
brad-s
It is Case: 8078-2546.
Still trying to resolve.


Brad S.
WF 8.05 / Win7 /Tomcat Self Serve
April 05, 2012, 05:50 AM
Wep5622
I did find this among the known problems for 7.7.03M:
https://techsupport.informatio...oblems/80532546.html

Apparently it has to do with long APPPATH settings. Unfortunately the description doesn't mention how long...
This particular problem was fixed in 7.7.04 according to the above, but there doesn't seem to be a hotfix for us poor 7.7.03 users?!?

I tried shortening our APPATH to the bare minimum (still ~350 chars long), but that's apparently still too much.

Funny, I just got off the phone with a WF support tech for a problem in our 7.6 environment, who claimed that 7.7 was much more stable than 7.6 was.

Crash details are:
Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	fds.exe
  Application Version:	1.0.0.1
  Application Timestamp:	4f56592d
  Fault Module Name:	corfoc.dll
  Fault Module Version:	1.0.0.1
  Fault Module Timestamp:	4f565851
  Exception Code:	c0000005
  Exception Offset:	00000000000d96cf
  OS Version:	6.1.7600.2.0.0.272.7
  Locale ID:	1033
  Additional Information 1:	dbba
  Additional Information 2:	dbbaa5c820e2ca489c5ea3010cb2a347
  Additional Information 3:	62ea
  Additional Information 4:	62eaea4160eca195ba02c8516fd3a7a3



WebFOCUS 8.1.03, Windows 7-64/2008-64, IBM DB2/400, Oracle 11g & RDB, MS SQL-Server 2005, SAP, PostgreSQL 11, Output: HTML, PDF, Excel 2010
: Member of User Group Benelux :
April 09, 2012, 10:37 AM
brad-s
Thanks for the info.

The strange thing is that we are insatlling on over 100 sites. The FDS error occurs only on XP sites (not Win7) and not on all sites.

Still investigating. Will look at the APPPATH.
Thanks


Brad S.
WF 8.05 / Win7 /Tomcat Self Serve
April 20, 2012, 05:36 AM
Wep5622
Any news on this? Any ETA for a patch?


WebFOCUS 8.1.03, Windows 7-64/2008-64, IBM DB2/400, Oracle 11g & RDB, MS SQL-Server 2005, SAP, PostgreSQL 11, Output: HTML, PDF, Excel 2010
: Member of User Group Benelux :
April 23, 2012, 03:36 PM
brad-s
Support uploaded a Trace file but I have not heard anyhting yet.


Brad S.
WF 8.05 / Win7 /Tomcat Self Serve