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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CLOSED] Session Monitor HTTP 500 error

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[CLOSED] Session Monitor HTTP 500 error
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wfuser
Member
posted
Hi,

I have installed 7.6.11 client and reporting server in AIX using websphere as the app server.
when I click on "Session Monitor" under Diagnostics in the client console I get the HTTP 500 error.

An HTTP 500 error has been returned while processing the web components. The application server log contains information on why this error has occurred. Contact your application administrator or your software vendor support center for further assistance.

Can anyone please help me with this issue...

Thank you

This message has been edited. Last edited by: Kerry,


Server:WF 766
Platform: AIX 5.3 pSeries 32on64bit
Desktop: Dev Studio 764
 
Posts: 22 | Registered: July 16, 2008Report This Post
GamP
Virtuoso
posted Hide Post
quote:
The application server log contains information on why this error has occurred

Did you look at those logs? There should be an entry with further details on this error. Be aware that the http 500 message is a generic one, you will not find this error message in the logs. But you will find an error situation that, in the end, results in the http 500 error.


GamP
- Using AS 8.2.01 on Windows 10 - IE11.
in Focus since 1988
 
Posts: 1961 | Location: Netherlands | Registered: September 25, 2007Report This Post
PBrightwell
Master
posted Hide Post
An HTTP 500 error indicates that the server can not find one or more of the components. Unfortunately, it is a generic message that can be anything. If you can't get enough information from the server log to identify what is wrong with your installation (either something is missing or something is referrenced wrong), open a case and IBI will help you identify the problem.


Pat
WF 7.6.8, AIX, AS400, NT
AS400 FOCUS, AIX FOCUS,
Oracle, DB2, JDE, Lotus Notes
 
Posts: 755 | Location: TX | Registered: September 25, 2007Report This Post
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