Focal Point Banner


As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.

Join the TIBCO Community
TIBCO Community is a collaborative space for users to share knowledge and support one another in making the best use of TIBCO products and services. There are several TIBCO WebFOCUS resources in the community.

  • From the Home page, select Predict: WebFOCUS to view articles, questions, and trending articles.
  • Select Products from the top navigation bar, scroll, and then select the TIBCO WebFOCUS product page to view product overview, articles, and discussions.
  • Request access to the private WebFOCUS User Group (login required) to network with fellow members.

Former myibi community members should have received an email on 8/3/22 to activate their user accounts to join the community. Check your Spam folder for the email. Please get in touch with us at community@tibco.com for further assistance. Reference the community FAQ to learn more about the community.


Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     Missing records when converting to PDF?

Read-Only Read-Only Topic
Go
Search
Notify
Tools
Missing records when converting to PDF?
 Login/Join
 
thebrettd
Member
posted
Hi everyone.

I'm generating a report in webFOCUS, and when I output to HTML I can see all the records just fine. However, when I convert to PDF, blocks of blank pages are being inserted into the output, covering up some of the records that I want to display. The location of the blank page block moves around, sometimes it is in the middle, and sometimes it is just at the end of the report, but it does always seem to show up. Has anyone had this problem or know what might be causing it?

-Brett


Dev: WF 5.2.1
Production: WF 5.2.1
Testing: WF 7.1.3
 
Posts: 26 | Registered: October 30, 2006Report This Post
Prarie
Virtuoso
posted Hide Post
Try adding this
SET PRINTPLUS=ON

And please put what version of WebFocus you are on in your Signature Profile...Thanks.


In Focus since 1993. WebFOCUS 7.7.03 Win 2003
 
Posts: 1903 | Location: San Antonio | Registered: February 28, 2005Report This Post
thebrettd
Member
posted Hide Post
Oh I wish it was that easy ;] but thanks for the quick reply!


Dev: WF 5.2.1
Production: WF 5.2.1
Testing: WF 7.1.3
 
Posts: 26 | Registered: October 30, 2006Report This Post
Francis Mariani
Expert
posted Hide Post
Brett, where is the problem occuring, on your Prod or test server?

Are you using PDF-specific styling?

Perhaps you could post your code.


Francis


Give me code, or give me retirement. In FOCUS since 1991

Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server
 
Posts: 10577 | Location: Toronto, Ontario, Canada | Registered: April 27, 2005Report This Post
thebrettd
Member
posted Hide Post
The error is occuring in our Dev environment.

I am using some PDF specific styling but its pretty basic stuff..anything specific I should look for in there?

the report part of my PDF formatting looks like this:
type=report, size=10, $
type=report, font='arial', $
type=report, units=inches, $
type=report, orientation=portrait, $
type=report, pagesize=letter, $
type=report, squeeze=on, $
type=report, topmargin=0.25, bottommargin=0.25, $
There is another section for heading but I dont think that is important

The report itself is pretty big and im not sure which sections might be relevant for you..


Dev: WF 5.2.1
Production: WF 5.2.1
Testing: WF 7.1.3
 
Posts: 26 | Registered: October 30, 2006Report This Post
Francis Mariani
Expert
posted Hide Post
Have you tried the report without any styling?

Do you use ACROSS or is it an FML report?

Do you have other PDF reports that work in 5.2.1?


Francis


Give me code, or give me retirement. In FOCUS since 1991

Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server
 
Posts: 10577 | Location: Toronto, Ontario, Canada | Registered: April 27, 2005Report This Post
thebrettd
Member
posted Hide Post
Disabling the styling didnt seem to help.

I did not use across in the report (used SQL SQLORA passthrough to grab the data) and it is not a FML report.

Other reports work fine.

The fact that the blank pages are not in the same place everytime is just baffling to me.

This message has been edited. Last edited by: thebrettd,


Dev: WF 5.2.1
Production: WF 5.2.1
Testing: WF 7.1.3
 
Posts: 26 | Registered: October 30, 2006Report This Post
Prarie
Virtuoso
posted Hide Post
Sounds like time to open a case with IBI


In Focus since 1993. WebFOCUS 7.7.03 Win 2003
 
Posts: 1903 | Location: San Antonio | Registered: February 28, 2005Report This Post
Kerry
Expert
posted Hide Post
Hi Brett,

To open a case for this issue, please either call Information Builders' Customer Support Services at 1-800-736-6130, or you may access the online system InfoResponse at any time. Here is a list of information to be ready when you call: http://techsupport.ibi.com/before_you_call.jsp.

Hope this helps. Smiler

Cheers,

Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.
 
Posts: 1948 | Location: New York | Registered: November 16, 2004Report This Post
  Powered by Social Strata  

Read-Only Read-Only Topic

Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     Missing records when converting to PDF?

Copyright © 1996-2020 Information Builders