Focal Point
Missing records when converting to PDF?

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October 30, 2006, 10:31 AM
thebrettd
Missing records when converting to PDF?
Hi everyone.

I'm generating a report in webFOCUS, and when I output to HTML I can see all the records just fine. However, when I convert to PDF, blocks of blank pages are being inserted into the output, covering up some of the records that I want to display. The location of the blank page block moves around, sometimes it is in the middle, and sometimes it is just at the end of the report, but it does always seem to show up. Has anyone had this problem or know what might be causing it?

-Brett


Dev: WF 5.2.1
Production: WF 5.2.1
Testing: WF 7.1.3
October 30, 2006, 10:43 AM
Prarie
Try adding this
SET PRINTPLUS=ON

And please put what version of WebFocus you are on in your Signature Profile...Thanks.


In Focus since 1993. WebFOCUS 7.7.03 Win 2003
October 30, 2006, 11:01 AM
thebrettd
Oh I wish it was that easy ;] but thanks for the quick reply!


Dev: WF 5.2.1
Production: WF 5.2.1
Testing: WF 7.1.3
October 30, 2006, 12:47 PM
Francis Mariani
Brett, where is the problem occuring, on your Prod or test server?

Are you using PDF-specific styling?

Perhaps you could post your code.


Francis


Give me code, or give me retirement. In FOCUS since 1991

Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server
October 30, 2006, 01:55 PM
thebrettd
The error is occuring in our Dev environment.

I am using some PDF specific styling but its pretty basic stuff..anything specific I should look for in there?

the report part of my PDF formatting looks like this:
type=report, size=10, $
type=report, font='arial', $
type=report, units=inches, $
type=report, orientation=portrait, $
type=report, pagesize=letter, $
type=report, squeeze=on, $
type=report, topmargin=0.25, bottommargin=0.25, $
There is another section for heading but I dont think that is important

The report itself is pretty big and im not sure which sections might be relevant for you..


Dev: WF 5.2.1
Production: WF 5.2.1
Testing: WF 7.1.3
October 30, 2006, 02:04 PM
Francis Mariani
Have you tried the report without any styling?

Do you use ACROSS or is it an FML report?

Do you have other PDF reports that work in 5.2.1?


Francis


Give me code, or give me retirement. In FOCUS since 1991

Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server
October 30, 2006, 02:43 PM
thebrettd
Disabling the styling didnt seem to help.

I did not use across in the report (used SQL SQLORA passthrough to grab the data) and it is not a FML report.

Other reports work fine.

The fact that the blank pages are not in the same place everytime is just baffling to me.

This message has been edited. Last edited by: thebrettd,


Dev: WF 5.2.1
Production: WF 5.2.1
Testing: WF 7.1.3
October 30, 2006, 03:27 PM
Prarie
Sounds like time to open a case with IBI


In Focus since 1993. WebFOCUS 7.7.03 Win 2003
November 03, 2006, 12:59 PM
Kerry
Hi Brett,

To open a case for this issue, please either call Information Builders' Customer Support Services at 1-800-736-6130, or you may access the online system InfoResponse at any time. Here is a list of information to be ready when you call: http://techsupport.ibi.com/before_you_call.jsp.

Hope this helps. Smiler

Cheers,

Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.