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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     How to configure E-mail credintial inside WF-Reporting Server for notifications

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How to configure E-mail credintial inside WF-Reporting Server for notifications
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Qalqili
Platinum Member
posted
Hi All

i want to ask about configuration steps to configure My E-mail to recive a notification if WF-Server is down. i set a profile inside Windows outlock mail profiler from :
startMenue->settings->ControlPanel->Mail.

from WF-reporting server WebConsole:
WorkSpace->Configuration->General->E-mail.
i set my SMTP host and the sender e-mail. save and test. but unfortunatly i receive this error:
[Send failed (connection error).].

is it possible to configure the SMTP credintials inside WF-Reporting server?


I appreciate your Help

Regards
Qalqiliano


WF 7.7.0.3HF3 / WinXP- WF-Client & Apache / DevStd 7.7.0.3HF3 win XP.
 
Posts: 118 | Registered: February 08, 2006Report This Post
GamP
Virtuoso
posted Hide Post
Don't think you can specify username/password in the server's config for email.

But, I have this configured for my own server (769 release) and it works fine. I get emails all the time. But when I try to send a test message I also get the connection failed error. And I know it works ...


GamP
- Using AS 8.2.01 on Windows 10 - IE11.
in Focus since 1988
 
Posts: 1961 | Location: Netherlands | Registered: September 25, 2007Report This Post
Qalqili
Platinum Member
posted Hide Post
Hi Gamp

it is strange thing , because it was not work at all with me.

i want to ask, your Mail server is Exchange or web mail hosted out side your Organization.


Regards
Qalqili


WF 7.7.0.3HF3 / WinXP- WF-Client & Apache / DevStd 7.7.0.3HF3 win XP.
 
Posts: 118 | Registered: February 08, 2006Report This Post
GamP
Virtuoso
posted Hide Post
Our mailserver is indeed exchange.
And it has to listen on port 25.
Oh, it could be that the anti-virus software blocks port 25. Check if that's the case.


GamP
- Using AS 8.2.01 on Windows 10 - IE11.
in Focus since 1988
 
Posts: 1961 | Location: Netherlands | Registered: September 25, 2007Report This Post
Qalqili
Platinum Member
posted Hide Post
Actually Port 25 is opened. but i think you configured the Win-admin user that responsible for running WF-Rserver in the Active diroctery domian and that user is granted to access the MS-Exchange Server . our mail server is hosted outside of our orgnization and we use web-mail host with mail account credential insted of Domain and MS-Exchange.

it seem this feature just work with Exchange server. but we need to confirm this with iBi production team.


Thanks GamP Wink


Regards
Qalqili


WF 7.7.0.3HF3 / WinXP- WF-Client & Apache / DevStd 7.7.0.3HF3 win XP.
 
Posts: 118 | Registered: February 08, 2006Report This Post
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