Focal Point
[CASE-OPENED] ReportCaster - Distribution options in explorer

This topic can be found at:
https://forums.informationbuilders.com/eve/forums/a/tpc/f/7971057331/m/6727016086

February 04, 2016, 03:02 PM
Mike in DeLand
[CASE-OPENED] ReportCaster - Distribution options in explorer
I'm setting up a schedule with library distribution. I go into the distribution screen and set it up just fine, but when I go over from the "general" tab to the "options" tab, the whole section down in "Email for Library" is grayed out. I want to put in a custom subject and message.
What's up with that?

Version 8.105

This message has been edited. Last edited by: Kathleen Butler,


Webfocus 8
Windows, Linux
February 22, 2016, 11:56 AM
rgp09
Hello. Did you ever resolve this? I'm seeing the same thing with our setup....figure its a configuration thing?


Webfocus 8.0 Apache
Apache Tomcat
February 22, 2016, 01:49 PM
rgp09
i think you need to set distribution up using a access list in order to enable that section


Webfocus 8.0 Apache
Apache Tomcat
March 04, 2016, 12:04 PM
B
Hi Mike-
Did you ever resolve this? If not, there is a prompt up at the top of the Library Distribution Options window that you have to check which says: "Send email after report saved to library". That will enable the bottom section "Email for Library" to be edited.
Hope this helps.
Cheers,
Barb


now WF8 Release 8.2.01M, Windows 2012 now in Production
March 07, 2016, 10:22 AM
Mike in DeLand
Hi Barb,

My whole dilema is that the "send email after report saved to library" is disabled - I am unable to click in it and put a check mark.


Webfocus 8
Windows, Linux
March 07, 2016, 02:06 PM
B
Hi Mike:
So under the General tab, do you have the Enabled checkbox checked (at the bottom)?


now WF8 Release 8.2.01M, Windows 2012 now in Production
March 07, 2016, 02:43 PM
Mike in DeLand
Yep, everything looks as it should. I'll probably open a ticket with IBI on it.


Webfocus 8
Windows, Linux
March 11, 2016, 05:54 PM
B
Yes- hope they can get it solved for you. I had 2 other ideas.
1. security settings or permissions on your login
2. ReportCaster Admin Console settings:
a. under the Configuration tab, select Report Library
b. make sure the Enabled checkbox is clicked.


now WF8 Release 8.2.01M, Windows 2012 now in Production