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[CLOSED] Missing Data Panel
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Lynsi
Gold member
posted
The data panel from my info Assist report builder tool is missing.

I can not figure out how to restore it, I have tried to drag from the left hand side but that does not work.

Any ideas?

This message has been edited. Last edited by: Tamra,


WebFOCUS 7.7 and WebFOCUS 8
Windows, All Outputs
 
Posts: 36 | Registered: August 17, 2010Report This Post
btiedemann
Member
posted Hide Post
Hello Lynsi,
try this:
Select the icon of the "main menu" on the left corner of the top / select on the bottom of this window "options"(user preferences)/ use the "Reset" button.

Hopefully it helps.


WebFOCUS 8.1
Build Version: 8105m
Build/GEN Number: 187 Application Server: Apache Tomcat/7.0.33
Windows, All Outputs
 
Posts: 16 | Location: Hamburg | Registered: January 19, 2015Report This Post
Lynsi
Gold member
posted Hide Post
Thank you for the suggestion, unfortunately it did not resolve the issue.


WebFOCUS 7.7 and WebFOCUS 8
Windows, All Outputs
 
Posts: 36 | Registered: August 17, 2010Report This Post
Tamra
Guru
posted Hide Post
Lynsi,

Also try clear the browser cache. If you can get into the Administration console to clear the cache there too that might be helpful.

Has this worked previously ?

In the "IA" options menu " Customize Your InfoAssist Environment" there is "DATA PANEL" - options are 'Logical, List, Structure' - try any of these to see if it will bring up the Data Panel.

Let us know if this helps.

Thank your for participating in the Focal Point Forum,
Tamra Colangelo
Focal Point Moderator
Information Builders


WebFOCUS 8x - BI Portal, Developer Studio, App Studio, Excel, PDF, Active Formats and HTML5
 
Posts: 487 | Location: Toronto | Registered: June 23, 2009Report This Post
Lynsi
Gold member
posted Hide Post
Thank you Tamra for the reply. I have tried clearing bowser cache and also adjusted setting in the IA options menu with no resolution.

This has worked previously for many years.

I do not have access to the Administration console but am hoping to get an Admin to Clear cache their today.

I will update results after Admin Cache is cleared.


WebFOCUS 7.7 and WebFOCUS 8
Windows, All Outputs
 
Posts: 36 | Registered: August 17, 2010Report This Post
Tamra
Guru
posted Hide Post
Lynsi,

After Reading btiedemann's suggestion there is also an setting within the Options panel for "Data Panel" with selections :
- Logical
- List
- Structured

There is also an icon at the bottom left corner of InfoAssist with a down arrow - click on this and try "Reset All"

See if any of these help you out. Also, let us know if the clear cache works.


Thank your for participating in the Focal Point Forum,

Tamra Colangelo
Focal Point Moderator
Information Builders


WebFOCUS 8x - BI Portal, Developer Studio, App Studio, Excel, PDF, Active Formats and HTML5
 
Posts: 487 | Location: Toronto | Registered: June 23, 2009Report This Post
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