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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CASE-OPENED] InfoAssist "-* Begin/End MR Prefix -*"

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[CASE-OPENED] InfoAssist "-* Begin/End MR Prefix -*"
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Expert
posted
Confused Has anyone noticed that the file size grows and the time to open a report in InfoAssist increases every time it's opened? That's what's happening here.

What we see in these are multiple copies of the "-* Begin ME Prefix -*" and "-* End ME Prefix -*", and multiple "-* Generated by Report Assist" lines. The file size about doubles each time it's opened, edited, and saved.

Does anyone know how to alleviate this issue? I'm headed toward opening a case on it. But, checking here first.

This message has been edited. Last edited by: Kerry,




   In FOCUS Since 1983 ~ from FOCUS to WebFOCUS.
   Current: WebFOCUS Administrator at FIS Worldpay | 8204, 8206
 
Posts: 3132 | Location: Tennessee, Nashville area | Registered: February 23, 2005Report This Post
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Hi,

This is a bug. IBI has sent us a hotfix that we are in the process of testing. They also had us go in and delete some of the extra begin and ends and the reports open fast again. One thing to note the lines get added everytime you hit save so don't hit save after every little change. Also not sure what your webserver is but ours would eventually die from trying to open these once they got really big.


Webfocus 8.0.7 on Windows
 
Posts: 176 | Location: Ohio | Registered: October 26, 2006Report This Post
Expert
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Thanks for the info. I'm hoping to hear from IB today. Do you know if this hotfix includes anything to cleanup / remove all the unnecessary lines in the existing reports?
 
Posts: 3132 | Location: Tennessee, Nashville area | Registered: February 23, 2005Report This Post
Platinum Member
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We just applied the hot fix to our sandbox environmnet. So haven't had a chance to test yet but I think we are still going to have to clean up manually and this will just keep it from happening in the future.


Webfocus 8.0.7 on Windows
 
Posts: 176 | Location: Ohio | Registered: October 26, 2006Report This Post
Expert
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I just opened a case, number 83452564, and would like to refer to your case. So, if you would, please let me knmow what that case number is (either here, as a post or using a Private Message)

Thanks, Doug
PS: What dept are you in? I was there a few years ago in Fin IT.
 
Posts: 3132 | Location: Tennessee, Nashville area | Registered: February 23, 2005Report This Post
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Hi, Case number should be 82442017,

Crystal

PS: Small world I am in I&O


Webfocus 8.0.7 on Windows
 
Posts: 176 | Location: Ohio | Registered: October 26, 2006Report This Post
Virtuoso
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I run 7.7.03 on Win.
The only thing I see in the code are 6 lines even after many saves.


Daniel
In Focus since 1982
wf 8.202M/Win10/IIS/SSA - WrapApp Front End for WF

 
Posts: 1980 | Location: Tel Aviv, Israel | Registered: March 23, 2006Report This Post
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posted Hide Post
Thanks Danny, I hope that means that it's no longer a BUG in 77x Smiler
 
Posts: 3132 | Location: Tennessee, Nashville area | Registered: February 23, 2005Report This Post
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Just for reference, for anyone else who may come across this BUG in IA, my case number is 83452564. So, anyone else who comes across this can reference both cases, mine and Crystal's.

Here's to hoping that all your reporting goes smoothly...
 
Posts: 3132 | Location: Tennessee, Nashville area | Registered: February 23, 2005Report This Post
Expert
posted Hide Post
We are analyzing the hotfix for this now for our installation. It seems to have been incorporated into 7.7.x.
 
Posts: 3132 | Location: Tennessee, Nashville area | Registered: February 23, 2005Report This Post
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