Hi,

The environment in webfocus was working perfectly alright till yesterday. Today whenI tried to explore, it thrown a error message that "Cannot access webfocus client /ibi_apps/wfservlet". I am unable to figure out what caused this issue all of the sudden.

Looking forward for some solution.

This message has been edited. Last edited by: <Kathryn Henning>,

Hi,

Are you getting this error while opening Developer Studio or while executing any reports from remote browser?

Thanks,
Ram

When opening a specific environment in webfocus. We have PROD and TEST configured. PROD is OKAY. Only TEST has this problem.

I am unable to open the applications in DEveloper studio under TEST server.

When I right click on TEST and goto to properties, there is where I am getting this error

Try opening

http://test-ip-address:port/ibi_apps/

- BI portal welcome page from IE or any browers. Also check the properties of TEST Env configured in Dev Studio. More details to troubleshoot this issue available in below link
https://techsupport.informatio...wbf/wbf_dia_142.html

Thanks,
Ram

Hi RAm,

Thanks for your response. As I tried with many options and since none of it worked I have opened a case with Informaiton builders and got the problem solved.

Find the solution below. It might help someone.

ibi_apps.xml was missing in "C:\Program Files\Apache Software Foundation\Tomcat 5.5\conf\Catalina\localhost"

• Copied Ibi_apps.xml from production server to test server.
• Restarted the Apache Tomcat & ReportCaster 76 services on test server.

Good that your problem was solved. Thanks for sharing the fix. Modify your initial post to mark it SOLVED.

Thanks,
Ram