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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED]ReportCaster Error after 7.7.03 upgrade

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[SOLVED]ReportCaster Error after 7.7.03 upgrade
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James at WI
Member
posted
Has anyone encountered an
"unable to distribute to emalladdress
IOException while sending message " from ReportCaster after upgrading to 7.7.03? Better yet, does anyone know of a resolution.

This message has been edited. Last edited by: James at WI,


Release 7.7.03,
Windows platform,
Excel, PDF, HTML,Active Reports, Active/Flex,
 
Posts: 25 | Location: Michigan, USA | Registered: May 09, 2008Report This Post
ABT
Master
posted Hide Post
Have you defined your SMTP info?

Here it is in 7.6.11:
ReportCaster Server Configuration
> General Tab
> Email Delivery

-ABT


------------------------------------
WF Environment:
------------------------------------
Server/Client, ReportCaster, Dev Studio: 7.6.11
Resource Analyzer, Resource Governor, Library, Maintain, InfoAssist
OS: Windows Server 2003
Application/Web Server: Tomcat 5.5.25
Java: JDK 1.6.0_03
Authentication: LDAP, MRREALM Driver
Output: PDF, EXL2K, HTM

------------------------------------
Databases:
------------------------------------
Oracle 10g
DB2 (AS/400)
MSSQL Server 2005
Access/FoxPro
 
Posts: 561 | Registered: February 03, 2010Report This Post
MattC
Guru
posted Hide Post
Try this:

Rename these files
activation-1.1.1.jar and mail-1.4.2.jar (NOTE: actual names may have
been different on site) and rename copies to activation.jar and mail.jar.

I just had this issue as well. Thanks to Partner Intelligence working with IBI and other clients to resolve the issue.


WebFOCUS 8.1.05
 
Posts: 496 | Registered: January 04, 2008Report This Post
James at WI
Member
posted Hide Post
I did check the config file and the SMTP setup is correct.


Where are these .jar files located? I do not find them on my server.


Release 7.7.03,
Windows platform,
Excel, PDF, HTML,Active Reports, Active/Flex,
 
Posts: 25 | Location: Michigan, USA | Registered: May 09, 2008Report This Post
James at WI
Member
posted Hide Post
Found and renamed the files. That resolved the issue. Thank you.


Release 7.7.03,
Windows platform,
Excel, PDF, HTML,Active Reports, Active/Flex,
 
Posts: 25 | Location: Michigan, USA | Registered: May 09, 2008Report This Post
Gerry
Silver Member
posted Hide Post
This issue with Email distribution is a problem with the Distribution Server running on Windows as a service. After an upgrade to release 7703 the ReportCaster Distribution Server Windows Service needs to be re-installed. This step is being added to the 7703 installation program. If you have already upgraded to release 7703 contact IBI Customer Support for instructions on how to re-install the service.


WebFOCUS All Releases
 
Posts: 45 | Location: NYC | Registered: September 21, 2007Report This Post
James at WI
Member
posted Hide Post
Received and completed the instructions from Customer Support. Everything is working. Thanks


Release 7.7.03,
Windows platform,
Excel, PDF, HTML,Active Reports, Active/Flex,
 
Posts: 25 | Location: Michigan, USA | Registered: May 09, 2008Report This Post
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