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[SOLVED] WFServlet - not able to communicate reporting server

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June 18, 2010, 12:37 PM
Poongs
[SOLVED] WFServlet - not able to communicate reporting server
We recently upgraded to 769 version.Unix machine.

I am calling reporting server fex from client through WFServlet.We found that request stops at client level and it is not going to Server.

These are my findings.

1. I hit http://hostname/ibi_apps/WFServlet

I am getting No Query Information to Decode and
I found WF_SESSIONID is being formed

2.I hit http://hostname/ibi_apps/WFSer...?IBIAPP_app=myfolder
I am getting WebFOCUS was called with an invalid request.
I found WF_SESSIONID cookie is being formed.

3. When I hit http://hostname/ibi_apps/WFSer...folder&IBIF_ex=myfex
I am getting blank page.No log and No error.
Also WF_SESSION is NOT formed.

What could be the root cause of this issue?

Also my reporting server is working fine.Connectivity from client to server is good.

This message has been edited. Last edited by: Kerry,


WF8103 -UNIX,HTML,EXCEL,PDF.
June 18, 2010, 01:13 PM
GinnyJakes
I'd recommend turning on client traces when running the links to see if you can spot something obvious. Short of that, I'd open a case with IBI Tech Support.


Ginny
---------------------------------
Prod: WF 7.7.01 Dev: WF 7.6.9-11
Admin, MRE,self-service; adapters: Teradata, DB2, Oracle, SQL Server, Essbase, ESRI, FlexEnable, Google
June 18, 2010, 01:38 PM
Poongs
I tried to make changes TRACE=ON and specified Trace location on ibiweb.cfg and recylcled my application server.But trace files are not getting generated.That is my another problem.


WF8103 -UNIX,HTML,EXCEL,PDF.
June 18, 2010, 01:43 PM
Gobinath Velusamy
Hi poons

Check the clinet side odin.cfg file ,whether it is pointing to the correct reporting server

Thanks
Gobinath Velusamy


WebFOCUS 7610
Windows
June 18, 2010, 01:52 PM
Poongs
Yes I checked. everything is perfect PORT and Hostname or IP eveything correct.


WF8103 -UNIX,HTML,EXCEL,PDF.
June 18, 2010, 02:34 PM
GinnyJakes
Your problem appears to be with the client. So turn client traces on. The link is:
http://webserver/ibi_apps/console/webfocusconsole.jsp
Go to the Diagnostics/WFServlet section, turn on the client traces from there, and run one of your links that fails. Then do a refresh from the Client console and you will see your traces files. Physically they are stored in directory /WebFOCUS/ibi/webfocus/logs or whatever your path is to get to the webfocus/logs directory.


Ginny
---------------------------------
Prod: WF 7.7.01 Dev: WF 7.6.9-11
Admin, MRE,self-service; adapters: Teradata, DB2, Oracle, SQL Server, Essbase, ESRI, FlexEnable, Google
June 18, 2010, 02:58 PM
Poongs
We are using our company own application server and where we installed WF client and with that environment/setup client console is not bringing up for last few years.

Our usual process is to get into that client directories and change the configuration files like cgivars.wfs , site.wfs etc though it is not advisable and will boune the app server.

We tried to change ibiweb.cfg file to enable client trace.But it didn't work.


WF8103 -UNIX,HTML,EXCEL,PDF.
June 20, 2010, 05:55 PM
Waz
Can you see the WF server from the WF admin console ?


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

June 21, 2010, 09:03 AM
Poongs
yes my reporting server is running.I am able to see it through 8121 port.
http://reportingserver:8121/


WF8103 -UNIX,HTML,EXCEL,PDF.
June 21, 2010, 03:58 PM
Poongs
I tried to directly enable TRACE=ON and specifiled location.Also recycled my app server.But no trace files are getting generated.
does it mean it is not referring my ibiweb.cfg file ?
Any idea why traces are not generated? am I missing configurations somewhere ?


WF8103 -UNIX,HTML,EXCEL,PDF.
June 24, 2010, 11:59 AM
Poongs
I reinstalled my webfocus client and in my 4th attempt the issue resolved.But not sure how it is resolved and what was the issue.
Thanks.


WF8103 -UNIX,HTML,EXCEL,PDF.