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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [CLOSED] Word/Excel files corrupting after WF version upgrade

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[CLOSED] Word/Excel files corrupting after WF version upgrade
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BECKIE
Member
posted
We recently upgraded from WF 7.6 to 7.7.05 we have a monthly email burst procedure that distributes approx 300 emails to our vendors with Excel reports attached. Old version sent ran this procedure without issue, since the upgrade first time the FEX/burst procedure ran on new machine and new version we have had over 150 reports from vendors stating their files are corrupt and cannot open. Trying to troubleshoot if this is an upgrade/Reportcaster issue...or if our Network/Exchange team should be the ones to resolve. Thanks!!

This message has been edited. Last edited by: <Kathryn Henning>,


WF7.7
WIN 08 SERVER SP2
EXL2K, HTML, PDF
 
Posts: 14 | Registered: July 18, 2011Report This Post
Ram Prasad E
Master
posted Hide Post
Change EXCELSERVURL in admin console. Make it blank and give a try.

Hope this works.


WebFOCUS 8.1.05
Windows
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Posts: 542 | Location: Dearborn, MI | Registered: June 03, 2009Report This Post
susannah
Expert
posted Hide Post
Ram, where in the Admin Console???



In Focus since 1979///7706m/5 ;wintel 2008/64;OAM security; Oracle db, ///MRE/BID
 
Posts: 3811 | Location: Manhattan | Registered: October 28, 2003Report This Post
Francis Mariani
Expert
posted Hide Post
If the correct place is the v7.7.05 Admin Console, then it might be the IBIF_excelservurl setting in Admin Console > Configuration > Client Settings > General.

In v7.7.05 we set it to " &URL_PROTOCOL://&SERVER_NAME&IBIF_webapp", the initial value.

In v8.0.08 we set it to blank.


Francis


Give me code, or give me retirement. In FOCUS since 1991

Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server
 
Posts: 10577 | Location: Toronto, Ontario, Canada | Registered: April 27, 2005Report This Post
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