[CLOSED] Word/Excel files corrupting after WF version upgrade
We recently upgraded from WF 7.6 to 7.7.05 we have a monthly email burst procedure that distributes approx 300 emails to our vendors with Excel reports attached. Old version sent ran this procedure without issue, since the upgrade first time the FEX/burst procedure ran on new machine and new version we have had over 150 reports from vendors stating their files are corrupt and cannot open. Trying to troubleshoot if this is an upgrade/Reportcaster issue...or if our Network/Exchange team should be the ones to resolve. Thanks!!This message has been edited. Last edited by: <Kathryn Henning>,
WF7.7 WIN 08 SERVER SP2 EXL2K, HTML, PDF
February 02, 2014, 11:51 PM
Ram Prasad E
Change EXCELSERVURL in admin console. Make it blank and give a try.
In Focus since 1979///7706m/5 ;wintel 2008/64;OAM security; Oracle db, ///MRE/BID
February 09, 2015, 12:54 PM
Francis Mariani
If the correct place is the v7.7.05 Admin Console, then it might be the IBIF_excelservurl setting in Admin Console > Configuration > Client Settings > General.
In v7.7.05 we set it to " &URL_PROTOCOL://&SERVER_NAME&IBIF_webapp", the initial value.
In v8.0.08 we set it to blank.
Francis
Give me code, or give me retirement. In FOCUS since 1991
Production: WF 7.7.05M, Dev Studio, BID, MRE, WebSphere, DB2 / Test: WF 8.1.05M, App Studio, BI Portal, Report Caster, jQuery, HighCharts, Apache Tomcat, MS SQL Server
